Wendy's — Restaurant in Louisa

Went to just get a unsweet tea and use the bathroom. Upon entering I seen an elderly lady talking to a worker at the register. I proceeded to go to the bathroom and come out to her still talking to the lady. So I assume I can go ahead and order since the elderly lady is behind the register talking with the worker. I say “Do you have insweet tea?” When I was rudely interrupted by the worker who said “Hold on!” So now of course I get the workers name and learn it is Shantel whom I am sending in a complaint on. The elderly lady I am assuming is a off duty worker or a relative.. or would hope so since she was behind the counter looking at the screen. Anywho I could hear there conversation now since I was close enough and she ordered something. Now I would never interrupt someone else ordering but how was I to she was oedering something, she was behind the counter and for a bit of time (since I had enough time to go to the bathroom). Found out a large unsweet is 2.43 so I replied Ill just go across the street for a large unsweet for a dollar (McDonalds). Now if it werent for the rudeness I would have probably...

Terrible customer service!!!!! After being asked to park while they prepared my food, I was left sitting there for approximately 15 min. I went back through and asked for it and the girl told me that she thought I had left. Why would I leave when I had paid for my food?? She rudely just handed me my food, no apology, no thank-you, nothing!!! I decided to check my single to make sure there was no cheese on it, (they had given me cheese the last two times when I plainly said no cheese and I hadn't noticed until I got home) sure enough there was cheese!!! I ended up being there 43 minutes!!! That's ridiculous!! I didn't go back for about 6 weeks (normally I went every day & sometimes twice). I went back tonight and guess what? My order was wrong again!!! So much for second chances.. I am finished with...

Went through the drive thru an ordered a large chili and was given 2 pks of crackers, I believe there is either one or two crackers in each pack. I like a moderate amount of crackers in my chili and this was not going to serve that purpose. I ask for more crackers and added that two pks of crackers is not enough for a large chili. The girl said well that’s what we give and if you want any more you have to ask for them. I responded “ that’s what I’m asking now”. But anyway if I had drove off without looking in my bag then I would be short on crackers. My point is these restaurants are charging us more money for food and giving us less. At least be fair with your customers and give, at the very least, 4 pks of crackers with a large chili. It’s common sense to treat your...