Burger King — Restaurant in Louisiana

Every time I go here, they have no issues getting my husband's order correct. However, they continuously get my order wrong. All I ask for is a large whopper meal with only ketchup and mayo. They continuously make my burger like my husband's, which has cheese. I understand that I can scrape off the cheese every time , but I shouldn't have to. My food should be made as I ordered it. The receipt even specified how I want my burger, and I have the person taking my order read it back to me. There is no reason that they should continuously get my order incorrect. When I pick up my order at the window, the employee just shoves the drinks and food out the window to me without even looking.

On top of that, I can't even contact customer support through the phone. Nor can I contact the store directly.

I'm extremely disappointed in this restaurant. I get food there because it's quick and my husband will have time to eat on his lunch break. However, I'm seriously considering taking my business elsewhere due to the incompetence that has been displayed time...

They get the orders right 100% percent of the time which is great performance, considering the volume of people they serve. Their operating hours are confusing as of what is posted on their doors and what is actually happening at the restaurant. In 3 years I have not seen this place open at 6am or 5am drive through ever. It may have to do with the fact that the majority of the customers on the post don't start their breakfast times after their workout times around 8am that will explain a lot. Overall the location is good, the service is good and the quality of the food is been good the whole time I have been a customer here If they could figure out their times and post them more accurately that will help their customers a lot plan...

I am new to the base and decided to give BK a shot for a quick bite cleanines of the place Ok. Service slow at best!!! My ticket was 46 and 33 was called LOL.but what really grinded my gears I got charged extra for heavy on the onion and tomato minus pickles on a Whopper Jr. So you got charge .60 extra and then the lettuce, onion and tomato looked and felt like all were cut last Friday before closing time! I don't even bother to contact the manager in site. I just put my BK Jr in the trash and went to the shoppette across the street to get a couple tornados...so don't spend your hard earned money and go somewhere else. BK you just lost a faithful customer since 1987. So kids stay in school and...