First, it took around 25 minutes to get a server. Then, it took over 45 minutes to get our drinks (Children’s sprites and alcoholic beverages). I had to remind our server. An hour after we ordered, they tell us they are out of the food item we ordered. Then, they tell us we have to leave in 15 minutes because we have children. We arrived around 5:30pm and we read the signs that say no one under 21 after 7pm. The manager was extremely rude and so was the owner. The owner stated he just wouldn’t let kids return at all anymore. Then another representative began yelling profanities from the balancing with about 7 children nearby. I worked as a server for 10 years and have never experience a manager an owner as rude as I did on Father’s Day at Loggerheads! I will never return to this establishment. Worst restaurant experience in my entire life. Just wow!
Update: we tried to do the right thing and pay for our drinks. They charged us $100 without our permission. We did not sign the credit card receipt. They literally robbed us after giving us the worst service I’ve ever experienced. DO NOT EAT HERE! The owner was clearly intoxicated during his screaming match with 10 adults and 7...
Read moreWe came in town to visit family and celebrate our anniversary. Party of 8 sitting outside and we ordered our meals. When the waitress checked on us one of the guest said his burger didn’t taste right. The waitress returned saying the cook wouldn’t make another burger because it was made right the first time. Then the cook came out saying he needed to know what was wrong before he would cook it again. We said that it just doesn’t taste right. Now the owner comes out half drunk saying we had to eat and pay for it. What he didn’t know is that I’ve been running Restaurants in Houston for 35 years and have never seen any thing like that ever in my life. It was absolutely the most pathetic display of hospitality I’ve ever seen before. Needless to say as we visit Mom once a month we will never eat at the...
Read moreLooks wonderful driving into the parking lot only to discover the "resort" is actually closed and only a bar is available to the public. No pets or children allowed. No exceptions. Beer was not very cold; told they have to use a backup cooler. Food is prepared in an outside kitchen that looks more like a something you would walk up to at a ballpark. Makes sense because the food mainly consists of nachos, hot dogs, and burgers. Food is served in a plastic treys with plastic utensils. Bar manager was rude and unhelpful. Owner was intoxicated and didn't seem concerned about anything but the ball game on the television. Maybe the mixed drinks are good. We didn't have an opportunity to find out. Service was slow and we decided not to order a...
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