Had a run in with the rudest mask âenforcersâ Ive ever encountered. These âclerksâ usually work in the evening. I would sure hope that Caseys corporate doesnât condone their employees ganging up on customers and being particularly mouthy. The one that makes the food threatened to throw the customers order away for ânon complianceâ. Ironically, this person had nothing to do with situation and seemed to âinsertâ themselves into a conversation with a customer that didnât pertain to them. I also witnessed a guest trying to enter the store, the were firmly, and very rudely scolded and made to go back to their vehicle. Cute. Whomever manages this location should be ashamed. ...
   Read moreThe staff sets the meal preparation time to be 75 minutes after the order is placed even though they are not busy and not doing anything. They donât want people to place. Then they proceeded to make the food an hour before it supposed to be picked up or sometimes even at the time of being picked up so itâs later. In this instance, the staff made and toasted a sub 45 minutes before pick up but then didnât make the cheeseburger that was also on the order so by the time the food was meant to be picked up the sub wouldâve been toasted and cold? I just donât...
   Read moreVisiting Family this week when severe weather hit the area. Without power and wind damage everywhere. Caseyâs was open. Very busy. And a God send. My wife went for breakfast food and coffee. As she was unfamiliar with the menu and location of and wide variety of coffee options, a staff member took the time assisting her. The breakfast burrito was fantastic. The breakfast bowl was delicious. The coffee was a saving Grace for a bad situation. Thank you to your staff for all the assistance. It is/was...
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