The Lake House — Restaurant in Manning

We really wanted to like it, but our visit for dinner on August 5th was not great. We were traveling home on I95 and my wife found The Lake House. Based on the online reviews she saw, we were looking forward to trying it out. After trying to use Google Maps to find the place and getting lost, we called and got some great instructions from them. When we got turned around and arrived at the location we were greeted outside by the lady who helped us find the place very nicely. We were seated quickly and a waitress came over right away to get our drink orders. Our waitress was helpful answering questions about the menu and we placed our order. The Lake House is located on the lake and is very pretty. Since we had been in the car for a few hours, I took our young children for a walk around the area outside to pass time while the food cooked. After a nice walk we returned, but the food wasn't ready yet. We sat around for another 10-15 minutes before my wife flagged down the waitress to get an update on our food. She said she would check and came back to say that our food would out shortly. Another 10 or so minutes passed and Tiffany the manager came out to apologize for the delay. She said the kitchen was slammed which had caused the delay. I am not sure what the kitchen was slammed with as when we ordered the restaurant wasn't full and half of the seated tables already had food and were finishing up. Tiffany told us, "I'll take care of you." Another 10 or so minutes pass and our food finally comes out. My wife's green beans which she had requested be put on a separate plate weren't so her whole plate had to go back. It came back fairly quickly and setup correctly. The food itself was alright. Nothing to get excited about, but certainly not bad either. As we were wrapping up eating, I requested the check and received it. I payed and we left. I am not sure what Tiffany's idea is of taking care of someone is, but there was no discount on the check, no offer of dessert, the only thing she did was come over and say sorry. Needless to say, we were disappointed with our visit. It seems like a nice place and everyone was friendly. I'm not sure why it took us an hour to get our meals but I feel that there is more to that side of the story than...

So, my family and I have been coming to this restaurant for some time now. This is the 1st time that we have gotten rotten service. Made reservations for 4pm on 6/24/23 for 8 people. When I arrived I was told by someone in my party that we would be 3 people short. So, we went in to to see the hostess. I told her my name and she said for 8, I said no ma'am it'll just be 5. She then proceeds to rant about how many large parties they had to turn away due to the size of our party. So, she walks in the dining room, comes back to the hostess stand and says in front of EVERYONE IN LINE next time let us know when there's less people in the party so they won't loose out on money. Walks us to a table and doesn't say anything, she turns and walks away. So, we sit and we wait on our waitress to come. Meanwhile, the couple behind us in line is seated and their waitress gets their drink order, then another couple is seated and gets their drink order taken, and another table gets seated. I go to the hostess stand and she's not there. I ask where is our waitress? By this time, 3 other tables have gotten served and our waitress haven't even said hello. Then the hostess came to tell us who our waitress is. I said that waitress has walked past our table several times and not even a hello, I'll be right back, nothing. So, as we were sitting there waiting on the waitress we looked for somewhere else to eat. We did find Captain's Quarters Seafood and Steak in Santee SC on Old Number Six hwy. They were awesome. They got the money that The Lake House missed out on! Trust me I won't be back! Thanks to the hostess for her telling our waitress to not serve that table as she...

At first this restaurant was very exciting. The desserts at the front and the hostess were great! Once seated the server was amazing and the apps and drinks came out quickly. The apps ( spinach artichoke dip and Gator tail) were very yummy and the drinks were great! Then it started to go down hill. The meals took alot longer to come out and our server was busy closing so when our food did show up she didn't come check on how it was. The meals weren't as yummy as the apps but not terrible. My burger was very overcooked. I asked for medium rare and it came out well done. I didnt eat it as it wasn't what I wanted and when the server came to ask check on us everybody else was done so I told her we needed boxes for the other meals but that mine was overcooked and I would like it taken off as we are ready to leave. She advised me she would ask but came back and told me it was in a box because the owner (Melanie) refused to remove it as it was medium rare. I asked to speak to the owner and when she came to the table she argued that it showed pink in the kitchen and I was wrong. "Her chef had been doing it a long time" which I guess means they can't make a mistake but ultimately after arguing with me she took it off and threw the burger away. She did agree it didn't look pink on the floor but continued to argue it was in the kitchen. I was so embarrassed and even though I wouldve come back prior to the owner I certainly...