Dairy Queen Grill & Chill — Restaurant in Manor Township

....stick to what you know. You can do ice cream! Okay?

And if you insist on doing hot food, time things better with how you hand everything out.

I came through the drive-thru tonight and got some ice cream and a chicken basket. The person handing out my ice cream asked if I needed lids on my ice cream and I declined, thinking it'd be just a moment before I got my food and left.

Let me just say, you should have just plain lidded them if you KNEW the hot food would have taken a while. But no, by the time I realized what I was in for, it was too late and I was fighting a sundae, sipping melted ice cream off the top so it wouldn't go all over my car.

I highly recommend that, if you are going to have someone deliver the hot food anyway, you deliver the ice cream at the same time as well. This was appalling. I was in such a sour mood getting home with everything, I almost just plain threw my food out....it makes me sick to my stomach how badly this situation was handled on your end.

Please rethink how you handle hot food at the drive thru. Please, dear God. And don't just "offer" lids for multiple ice creams to a single driver who is going to waiting a while for food. Just do it...because ice cream melts....and someone (like me) who doesn't normally order hot food at Dairy Queen and isn't aware it takes a day and a half to make and get out to people....is going to be the only one who...

We live very close to this Dairy Queen and over the years we've watched the quality decline, cost rise dramatically, service time become ridiculous (they even have a note on the drive thru that reads, "Your food is made to order. Please be patient" to try and keep the complaints for waiting 20 minutes for an order of fries and a milkshake to a minimum), and the common sense of the employees seems to be that of third graders with the attitude of spoiled teenagers. Yes, this all sounds harsh and I am not typically a "reviewer" or complainer. However, it becomes more and more frustrating as I watch more and more local businesses fail to uphold a standard of hard work regardless of the position and take pride in their service, value and quality. What prompted this review was that I just called to order a birthday cake and they didn't even ask me what I wanted on the cake other than the names! I had to stop the woman from hanging up the phone so I could "customize" my order for a $21, 10 inch cake that has probably been sitting in their...

Just order food from online go up my bf sat at the speaker no one answered went to the door there was a written note saying they open at 11 when online said 10 the manger said they would re make it made 2 trios got food all the ice cream was melted they didn't flip blizzards they poked a whole in my cup and put 2 cups and lids you could tell food wasn't remade I had brown lettuce and all she did when I call was attuide and said I'm the only one here well shouldn't be open then and said I could show you the food I threw away and blamed why no one answered the speaker the plow guys messed up cones I guess when that's not their job but when my bf called the first time to see what happened they said they weren't trying to get headset on in time so lied to make excuses and tell me they don't have a corporate number ridiculous ill never...