Bella Mia Pizza Italian Cusine — Restaurant in Mansfield Township

Food poisoning (metallic taste, vomiting, stomach cramps) I’m Positive it’s the Large Pepperoni Pizza I purchased Friday evening… As soon as I walked into Bella Mia all eyes on me! like they never saw a Nubian Queen before. The young guy that took my order was friendly, I left the shop for 15 minutes was my second mistake, so the girl that took my card just said “$19”and looked at me like I had two heads like she was bothered I had the nerves to buy their food. This girl offered zero customer service. No, “thank you for your business” smh and I had to ask if the pizza was mine, service wasn’t friendly, that should of been a third sign to not buy their food, but never again from those people. My son started complaining about a weird taste the next morning and then his stomach was literally stiff and hard. He and my Husband had diarrhea and vomiting the entire Saturday. Luckily for me, I had Garlic Tea after my seemingly tainted Pizza so, the Tea did it’s job to kill any bacteria in my stomach. My other children just complained of stomach pain and headaches. Acting quickly I gave them Dandelion Root Tea for their discomfort. Hopefully This Pizza shop won’t hurt anyone else. It’s Sad that it’s 2022, ignorance is still instilled in these people but, what can you expect from a small town with...

If I could give a zero, I would. The food is solid, but customer service is absolutely terrible. Our pizza was apparently delivered to the wrong house and when we called to ask where it was we were told that “we have your signature that you received it”. I tried to explain that we did not get it and it must be to the wrong household and got nowhere. My wife and I had to drive to the restaurant and show my face to the delivery driver to prove it wasn’t me who accepted the delivery. NEVER did a manager talk to us or apologize. We left there an hour ago without pizza and still nobody has reached out. Like I said the reviews are right on the food, but we should have listened to the previous homeowners we bought the house from and avoid this place like the plague. Shame on us for giving you a shot. We’ll go to Mario & Franks for all our Italian food...

This place is an absolute gem! Friendly service, clean restaurants, gracious owner and amazing chef(s). The food was awesome and plentiful. The soups were absolutely homemade fresh, not overcooked bread hot and delicious. I forget the name of our main dish but it had sausage, mushrooms, sundried tomatoes and pasta. I had it with spaghetti my sister had the penne. We ate 1/4 of it was so good. We ordered a grandmother's pizza to go, asked the split it into two boxes..no issue and that too was awesome. Just enough of everything. Cant wait to go back. This is not fast food and the minimal wait is nothing when the food is this great. The owner came to our table to find out if everything was okay and we could not have expressed it better than to say it well exceeded our Hopes and everything was delicious. We'll be back...