This review is specific for the new Italian restaurant side of the business. We really wanted to like this place...
We gave this a solid few weeks after their opening in hopes they would have ironed out the newness factor. Upon walking in we felt like things were just not in place. We were told immediately that BYOB was not being honored even though we called 20 min. prior and had bottle in hand. We then looked at the wine list and recognized it was three of the same type of wine. Then realized the BYOB was only for beer, so we ordered water.
We ordered the arancini app and were told it was still being prepped and had to wait, fine. We ordered it anyways and it came out looking good. Upon the first bite the top was cold, like refrigerator cold. I am not even sure how deep fried rice could be cold, but it was. Before we finished the app the sauce in the bowl was room temp and eventually cold. We got some bread for the table and I am pretty sure the bread was old and also cold and tough. Ok, no problem...on to the mains.
Ordered the Chicken Marsala ($22) and the Eggplant Rollatini dish ($18). It took a while to get our food (there were only three tables seated), all while patiently sipping our water, we waited. The Marsala came out swimming in a bath of wine sauce, not plated food just dumped from the pan. There were way too many sun-dried tomatoes which gave the dish a taste of burned brandy and sugar. The food looked a mess. The chicken was overcooked and cut into strange lump shapes. The strange thing was the pasta was actually cold and there was not much of it. After digging around a bit, it also looked like the noodles were mostly stuck together. I would be surprised if the pasta was anything but boxed. My guess is that the pasta was pre-made and refrigerated and the sauce was the warming agent, unless I am missing something...how can freshly cooked pasta be cold? Again, about half way through eating, the entire meal was cold...my guess is the plates are cold, couple that with no plate warmers, food lamps, and the overall temp in the restaurant being cooler, you get cold dinner.
The Eggplant was room temperature after the first few bites and transitioned very quickly to cold. There was very little pasta in this dish as well and overall it was a mushy mess. The sauce did taste nice, but the textures were non-existent.
Both dishes came out in bowls or deep plates, which in a way lends itself more to dumping instead of plating, and soupy instead of main course entrée. I have no issue paying money for great food and great atmosphere. I also want to see restaurants succeed in Mansfield. This place is still new, but needs a lot of work regarding food, music, light levels, atmosphere and with more people (acoustics). We will not be back, and I am...
Read moreI really hate to do this, but this has gone too far. STAY AWAY from this place.
I don’t know what’s been going on over the course of the last year here, but from a “rebrand” to now a “change” of the menu I can honestly say everyone should avoid this ripoff establishment.
We used to love this place when they kept it simple for breakfast. Now they’ve jacked up the prices astronomically and given worse quality.
No longer can you get a simple breakfast sandwich on a hard roll with hash browns, etc. Now each sandwich comes with red peppers and fries.
Not to mention we just paid $30 for two breakfast sandwiches, and they still didn’t even get the order right. We asked for grinder rolls, we got wraps. I’ve attached a picture.
This to me is nowhere near a $15 breakfast “meal.” I took one bite of this and didn’t even want to eat it. Not even because of taste, no, but because the bite of sausage I got was literally cold. As if it was pulled from the fridge and slapped into the sandwich. To me this is just unacceptable for what we had to pay. Especially considering I’d walk out of there paying $15 for two breakfast sandwiches prior to this “upgrade.”
Will never come here again, and that is unfortunate because we used to...
Read moreThis was my second time at Stix n stones. I was hoping to enjoy it more than my 1st time a year ago. Unfortunately I did not. We ordered a salad to share, two entrees & two desserts. The salad came without the cheese and was lacking a citrus flavor as indicated in the dressing choice. When we realized after eating most of the salad that the cheese was missing Andy brought us some. It did make it taste better, but by then we'd eaten most of it. There was no offer to take the item off the bill. The mushroom ravioli and sauce were good. The gnocchi with shrimp was not. The shrimp were small and overcooked, not to mention there were only 3 of them! The sauce was okay, but not full of much flavor. The carrot cake was the worst I've ever had. It had very little flavor and the frosting was not what I expected (cream cheese), in fact I don't know what it was, but it was awful. The bill came to $145 & change. I requested the $14 salad be removed from the bill. I gave the $150 gift card I had, expecting to get it back with $19 on it. It was not returned. I was told we were all set. EXTREMELY disappointed. ...
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