Falcon’s Nest Family Dining — Restaurant in Marathon Township

Interesting food. To the owner: you responded to another review by saying, “blasting out on social media helps no one.” That statement is the epitome of ignorance and anyone who thinks that should not be a restaurant or business owner. The design and purpose of online reviews is for those with NEGATIVE feedback to speak publicly, and for the owner to address the concern publicly. A well considered and judicious online review helps EVERYONE who reads it. I will agree that venting unwarranted negativity isn’t helpful, but it’s generally easy to spot hitpiece-type reviews. In the era where reviewers are open to lawsuits by businesses, and most restaurants, regardless of their quality, end up with more than four stars, negative reviews are practically a sacred duty. I always give the business owner the opportunity to correct the issue, and if they do I always update any consequential review. But to say “blasting out on social media doesn’t help anyone” is totally false. It is absolutely ESSENTIAL and a DUTY to blast out on social media if one legitimately has a bad experience with a business. What is appalling is the entitlement owners like you feel, to think any impact to your bottom line due to a negative review, is unwarranted or unethical. An attitude like that is the definition of unethical. Patrons have no other recourse to determine where to spend their money. And then you expect that if they can’t say anything nice, don’t say anything at all ? Your attitude is toxic! Asking for management is traditionally for issues you, as the owner or manager, can’t anticipate. Food quality is not one of those things. Contrary to popular belief, food quality is not subjective AT ALL… It can be reduced to a mathematical formula using data science. A legit chef ON DUTY, a short menu, good kitchen manager / expediter, plus good ingredient sourcing, and good general management, plus at least 80% positive professional reviews, can predict good food quality. This means, if a patron has an issue with food quality rather than some other issue, that patron is best advised NOT to ask for a manager because that manager is likely going to DEFEND the food quality because if the food went to the table in an unacceptable state in the first place, that means at least three people didn’t see a problem OR didn’t see any hope in raising the issue prior to it reaching the table. Such a patron is best advised to avoid asking for a manager and posting a public review instead with the disciplined intention to check for a response from management later. But if management responds inelegantly or lecturing the patron in any way, let the review stand. Owner / manager often don’t realize how they make themselves look by being anything other...

I recently had the misfortune of visiting The Falcons Nest in Columbiaville, and I can honestly say it was one of the most unpleasant dining experiences I've ever endured. If you're looking for genuinely bad food, rude service, and an atmosphere that feels like a forgotten time capsule, then you've found your spot.

Let's start with the food, if you can even call it that. It's blatantly obvious that every single item on the menu comes straight from the freezer. We're talking tasteless, pre-processed, and re-heated "cuisine" that tastes like cardboard. Every bite was a sad reminder that fresh ingredients are a foreign concept here. It's truly shocking how they manage to make even simple dishes taste so shoddy and unappetizing.

But the food, as awful as it was, wasn't even the worst part. That honor belongs to the owner, Nina Pittman. Her demeanor can only be described as exceptionally rude. From the moment we interacted with her, she was dismissive, abrasive, and clearly had no interest in providing any semblance of customer service. It felt like we were an inconvenience rather than paying customers. Her aggressive and unwelcoming attitude cast a dark cloud over the entire visit.

The "ambiance" is equally depressing. It's a tired, outdated space that clearly hasn't seen an update in decades. It felt dingy and unwelcoming, matching the general mood perfectly.

In short, The Falcons Nest is a prime example of everything a restaurant shouldn't be. With frozen, terrible-tasting food and the exceptionally rude owner, Nina Pittman, it's a place best avoided. Save your money and your appetite, and go literally...

First three times we ate here, we loved it. Service was great, food was phenomenal! Then we went back and were very disappointed. I had to take my son to the rest room and my shoes stuck to the rug outside the restrooms, gross! I ordered chicken and waffles the waffle had a weird taste to it and the fried chicken was gummy. Not at all like what I was served the week before. I have went back when I don’t feel like driving to Lapeer, with my sons but my husband refuses to go back. Very unfortunate as we love to support our community the best we can. Especially with how outstanding everything was in the very beginning. We over heard a gentleman being very kind and respectful telling the owner that the food and service is very inconsistent, she wouldn’t listen and said many people love their restaurant the way it is. 😳🤯 This was all pre-pandemic. Post pandemic I understand staff is hard to come by nowadays, but I never can remember the hours or days they are/aren’t open. So I usually just drive into Lapeer and avoid the headache. I think their portions and prices are unreasonable as well. For diner food I should not be paying $50 for a family of 3. We go to a steakhouse and get charged that when we have alcohol as well and have enough to make a second meal out of the leftovers with. I hope they figure out the inconsistencies and bring back the phenomenal food we had at the beginning. Our little town definitely deserves the restaurant they opened with from...