Wendy's — Restaurant in Marietta

My family and I were in a rush to drive to a commitment out of town, so we put in a mobile order around lunchtime for pickup at 4:50. I walked in at 5:00, and they were still finishing the nuggets and baked potato. To be fair, it was a 50-pack of nuggets, but again, we put in the order at noon, it said we could edit our order until 4:40, so I can only assume that's when it was officially submitted to the store, and we didn't end up getting our food until 5:20!!! So, we got our food 30 minutes late because it essentially took them 40 minutes to cook the nuggets, which I could do at home in MUCH less time than that. Also, they forgot the butter for the potato, but we didn't realize that until we were in the car speeding away to the commitment that we were late to, which affected the entire rest of our night!! Also, after all of this, all I got was a "Sorry about your wait, sweetie" from who I believe was the manager as she handed me my food. Oh, also also, the sandwiches that we also got were completely cold, because they had been done a LONG time before the nuggets were.

tl;dr Took way too long to fulfill scheduled order, half the food was cold and gross, and the half-hearted apologies from the staff were of little help and only added insult to injury. I will never go here when I need fast food...

Awful! We ordered on the app. I don't recommend it for this location because they don't know how to handle it. When you get there they act like they don't even know what ordering on the app means. When they do figure it out they make you pull up to the curb. However that option isn't available for this location on the app. We waited at least 15 minutes. We were supposed to have three drinks but some how ended up with four but they didn't bother to bring a drink tray. And we got 8 straws lol. We only have two drink places in the car. We told them this but they didn't care just kept throwing bags at us. My husband told them the fries were cold. They didn't care and didn't take them back and get us more like they are supposed to. They just said sorry and left. Got home and had all kinds of food we didn't order. And no sauce for nuggets that we ordered. Which this place is bad about doing. We think they do it to save money. We like Wendy's because it's close but it will be a long time before I ever want to go back. I definitely won't be using the app which I should be able to use to get my rewards but it's not worth it. Very disappointed. Pay your employees better so they care a bit more about their job instead of just slinging food at your customers...

We stopped by the drive thru. There was 2 cars in font of us the one quickly pull to the speaker and was ask to wait. 10 mins later the car in between us got passed and left . When we pulled up to place our order we was asked to wait. We finally was able to order 5 combos. 4 with baked potatoes. 5 staff members was standing beside or sitting the back door smoking . As I waited for my food I seen part of them come into help. They could not give me a receipt like I asked . The machine was broke. Then I asked for butter and sour cream for my potatoes. The girl basically threw them out the window I. Big handfuls, more then half hit the ground. I pulled away and realized I was missing a sandwich. I walked I. Side I was there for 5 minutes or so before anyone new I was there.i ended up with a sloppy sandwich that had to much ketchup on it and nothing else. Got going down the road and had one diet drink made wrong flavor and the second diet drink was all...