Hibachi Express — Restaurant in Maryland

Food & Atmosphere do not match tho food was excellent! Spicy Hot & Sour Soup was perfect. Hibachi Shrimp & Teriyaki Chicken w Vegs tasted awesome & was perfectly cooked. Substituted Garlic Lo Mein for Rice at my request. I dont eat Rice as it increases my blood sugar so I appreciate their hassle-free substitution. I love the food here. Customer service is friendly & helpful.

But the sad Atmosphere could be greatly improved & made more attractive. Only 2 tables to eat at looks like they dont want ppl to hangout, eat & enjoy. ☹ Just "pickup ur food & go away" no lingering to enjoy ur visit or see their Sushi Platters being served. Plain & utilitarian like a Chinese fast food joint tho this is a Japanese Hibachi, Teriyaki & Sushi eatery.

Refreshed decor inside & modern furniture would perk it up, attract new customers & communicate "Our Customers Matter to us!" Its a relationship.

Needs to have updated decor to feel welcoming. Ppl would spend more $$ on big Sushi Platters. A Mini Sushi Bar 🍱 would be an EZ, trending & modern addition & would make money. Trendy = Spendy.

Mgmt should showcase this great little Japanesque eatery instead of "hiding" it & not putting more care into it. Tired, old, worn out furniture does not match great food quality.

It deserves to sparkle like a 💎 diamond on Rt. 40/Pulaski Hwy. Then the food will shine as it should & be a super fresh 🥗 🍱 Customer Favorite 🥳 dining...

I went back to Hibachi Express on Wednesday 1/12/2022 to straighten out the situation about my food being terrible! The people that were there at the time, did not know what I was talking about. Even though the response to my review that was posted online for me to come back in, so they could make it right! I even showed the lady my review and the response to my review! Which she took pictures of! The male looked my phone number up in the computer/register to see when I ordered last, even though I told him that it wasn’t in there. Because I went in the store to order! They both asked me for a receipt, even though the lady said that she remembered me! One of her comments to me was, “if you don’t like my food, you don’t have to come back”! She definitely doesn’t have to worry about that! Besides the fact that their food was terrible! They were very unprofessional! The male employee said that he doesn’t handle the reviews, somebody else helps him with that! He said that he wasn’t there on 1/12/22 when I went there to straighten things out! I wasted time and gas going there to handle something that was clearly lied to me about...

This is a jewel on Pulaski. I spend 13 dollars every day of the week for my diet chicken, broccoli, and rice. It’s enough food for lunch and dinner each day for 13 dollars. Incredible value. I get sauce on the side and pay 25 cents for it where any other spot would charge me 2.50 for the amount of freshly made sauce. Can’t say enough good things about this place. The only downside is they are...