Your Pizza Shop — Restaurant in Massillon

If I could give zero I would in a heartbeat. I watched one of the employees drop a handful of spoons on the floor, pick them up, and still put them out for the buffet all while I was waiting 15mins for someone to come to the pull up window to five me my order. I told the owner what watched the girl do and he dismissed it. They "lost" my order after I paid for it and said it would be delivered. So I met the driver at home. Driver tells me "order is on Dave" but no cash in hand and "call Dave. Take it up with him". Instead of calling, i knew that clearly wasn't going to get me anywhere, I gave the food back to the driver and told him I would go handle this in person. I'm waiting at the counter, now inside, for more than ten minutes before someone has the balls to confront me. Do you think it was Dave? NO. Instead it was a fourth employee that had the nerve to tell me I didn't need to have an attitude and slapped the incorrect refunded amount in my hand. Meanwhile, the dirty-spoon-slinging teenage employee had the nerve to come out and say "Dave wanted me to tell you that I didn't put the dropped spoons back in the holder. I threw them way." And then began to argue with me in the middle of the restraunt. YOU CAN'T TELL ME WHAT I DID OR DIDN'T SEE!!! I proceeded to tell her she didn't have to explain herself to me, I would never be eating the food again. She will be the reason people are sick from the buffet food.

RUDE. UNPROFESSIONAL. POOR CUSTOMER SERVICE. ABSOLUTELY DISGUSTING!! I WOULD BE ASHAMED TO CALL THIS MY OWN BUSINESS.

Stay away unless you're asking for a little more on you're eating utensils...

Really like this place. It's definitely in our top pizza places. We ordered from another one a long time ago, and the other one was disappointing. This is: hands down the best chicken I've had from a pizza shop. The chicken rivals tons of sit down restaurants, too. It was moist, juicy, and the meat was actually seasoned/had flavor other than grease. JoJos were great; they were crispy and not overly potatoey. Pizza had great flavor and crust. The cheese-pull was good. Will definitely be back for more food. Top 2 pizza places around us for sure.

Right now, they're drive-through pickup only. We ordered in an app; it was fast and easy. Ready within 20 minutes, and they actually text when ready.

Special we bought: large 3 top pizza & 8 piece chicken for 30 bucks. Added a 12 piece jojos. Total with tip was 40.

Recommend? Absolutely Sorry for no...

This was my first time ordering a friend of mine been telling me about this place so my family decides to try it tonight , the lady who answered the phone wasn’t so pleasant I asked her is there anything she would recommend? She said no , I don’t eat this food , I said oh ok well umm sorry , I guess give me a large pizza with pepperoni and sausage and some jojos . I feel with working at a restaurant. If a customer ask, what would you recommend whether you eat that food or not? She should’ve recommended the most popular items or the most sold items. In my personal opinion she just wasn’t friendly then when I received my order, the delivery guy drop my Jo Jo’s . He did apologize I understand accidents happen but I will say the pizza...