Church's Texas Chicken — Restaurant in Memphis

I don’t know if these folks in the review section went to the same Church’s Chicken on Park like I did but my experience was just terrible! I arrived & walked in to see a whole sworm of flies everywhere. Including some dead on the floor, some crawling around for dear life & others flying IN THE FOOD & ALL. So I proceed to tell the first person that I am here to pick up an order for “customer” for door dash. Another girl came in & took over the order. She’s the one I have a problem with. I watch her put the food together which looks like chicken that was sitting there for some time. But she made a new batch of okra. In the app, door dash, the customer stated that they wanted no ice which should be stated on the merchants screen as well, but everybody makes mistakes. She gave me the drinks with ice & I proceeded to tell her that the customer didn’t want ice. She rolled her eyes & took it back rudely. She gave the cups back & I asked if she had a cup holder. She ignored me. Then I asked is all she had was a half gallon of tea because the customer ordered a gallon. Me trying to make sure my customer gets exactly what they asked for!! She said, yes all they have is a half gallon then shouted at another lady to bring her another half gallon of tea. She gave me the food & tea & I asked again if she had a cup holder because at this point, I am simply holding too much. A big bag of food, 2 half gallons of tea & 2 large cups. She rudely ignored me & proceeded to the next customer as if I did not ask her a question. I stated it again & this time loudly because apparently she can’t hear me is what I assume. Then she said “I asked you if you wanted a cup holder & you didn’t respond” and I stated, “that’s because we were talking about the ice you put in the customers cup”. She went back to go see if they had any WHICH IM SURE THEY DID WITH HER LYING SELF, then told me no, they don’t have any. This place is just disgusting & hopefully I won’t get anymore order from here because I will not...

Terrible, terrible, terrible service...inside lobby closed during lunch hours with no written explanation on the door!The workers just look at you like something wrong with you because you're wondering why the door is closed with no notice on the door. Then when you go through the drive-thru the speaker doesn't work and you will just sit there and sit there they have no sign stating that the speaker doesn't work you just have to figure it out and drive around to the window then place your order.. this area this particular churches is terrible when it comes to customer service. I do not recommend going there they don't care if you sit and sit and wait they don't put any notices up for the patrons!!! I hate this place do not go there!!! This is the one on Park Avenue near Semmes.

UPDATE :-2025. This Churches chicken is terrible . An employee was shot & killed July 8,2024. I don’t know what the deal is with this certain location. Do they have a manager or are a bunch of children running this location? They are terrible terrible service terrible equipment. I tell everybody do not go to the Park and Semmes Churches...

My visit was through the drive through window. It is very difficult maneuvering up to the pick-up window due to "guard railing post" that keep you from bumping the building. These post actually causes you to drive away from the window and then when you are about 10feet away from the building it is then you have to make a EXTREMELY Hard left to get up to the window. It is when making the left you will almost scrape your vehicle against the 5ft tall guard railing post....whhhh. The parking lot is entirely TO small and causes a lot of traffic jams. Drive on this lot with great caution, especially if you want to avoid tapping your vehicle against another or the 5ft tall steel &concrete filled guard poles.

In short, the parking lot is To Tight...