Wendy's — Restaurant in Memphis

This Wendy's is closest to my house. I would love to frequent this establishment but they have the worse customer service imaginable. Every time I lower my guard and think that maybe my experience will be better, it further disappoints me. The staff is rude, nonchalant, and incompetent. I have concluded that they must be trained that way. How they remain open is beyond me. They seem to take pride in not having what is advertised and not telling you that until after you have paid for your order. If that item was purchased at an additional cost they won't offer to make accomodations for that or offer to refund your money. I don't know why they even open up on a daily basis. It must make them proud to disappoint the general public with their inadequate service. Their rating is actually -10. Wendy's franchise should be ashamed of having this place open under their name. Dave would definitely become an orphan again to distance himself from this place. Sorry that your daughter's name is associated with such an inept establishment. I know that most people use this place because it is convenient but I will go 100 miles out of my way to avoid patronizing this place. So farewell Wendy's( on 3rd and Horn Lake) you have not served me well! I wish the employees could and would read the reviews it could be a help to them in future endeavors. Just know that fast food service is not your area of expertise. Praying for all involved ( workers and...

So I went to this Wendy's on a Sunday to order breakfast. I ordered it through the app which it states, breakfast is not done till 10:30 and you have to place your order on the app before 10:25. I placed my order on the app at 9:45. And 20 minutes later I went to go pick up my food at 10:05. I was told breakfast was over with and there were no longer serving breakfast. Granted, it is not 10:30 and on their website it states breakfast is over with at 10:30. Now in the end, after a conversation, the manager was nice enough to make breakfast but said they don't cook it after 10:00. Considering I put in my order before 10:00, and I'm pretty sure corporate would not like to hear about you stopping breakfast at 10:00am because you felt like it should end at that time. Isn't fair to the consumer. This is not a good way to start off Wendy's breakfast and model. And I felt like this particular store broke that. And when I asked for a receipt, I graciously didn't get one, probably so I couldn't complain to Wendy's. But I know...

The food is usually good here except for late night...fries are normally cold at night. Service....not so great... After sitting in line for 30 to 45 min (which is normal after dark) they ALWAYS want u to back up behind the yellow pole and wait til they tell u to pull up to the window again. Considering the wait time to the window is so long i dont think anyone wants to back up to the yellow pole and wait another 5 - 10 min. Although if u are a regular customer this is expected, sometimes it can be pretty frustrating because at the point of finally reaching the window you are ready to pull off and leave... Not back up and waut a little longer. Wendys is not like this in the morning or at lunchtime. Only nights have this issue, so its unusual that i go at night now. Whatever timer system that they are trying to 'beat' is a little irritating to the customers. Maybe it would be a good idea to simply move the line in a timely manner as they do in the daytime so that this method wont...