Tried Wendy‘s in Mesquite Nevada a few times the first time the fries were cold, the second time we ordered chili with cheese and onions they didn’t put napkins in the bag or a spoon to eat the chili with so the next time we went in I decided to ask for fries with no salt so that they would cook them fresh for us what they did was just put the old fries in the deep fryer so when they gave us the order they were burnt we had to throw them out. Also when we threw the fries out there was a hair in the container with the fries. Sadly we are going to have to go to St. George to get Wendy’s we were so excited that Mesquite was finally getting a Wendy’s I won’t be able to go there anymore because of the service and the staff is so unfriendly please do something about it so Mesquite can enjoy Wendy‘s that’s as good as...
Read moreWent into this Wendy's, I'm the second customer in line. The counter person said I'll be with you. As she waited and bagged four different orders. She could have waited on the customers waiting to orders. The person in front on me finally ordered. Then I get to the counter, I said I would like a single. Cheese. She said I would have to wait to 8 minutes. Then walked away. Then I asked if I could get a frosty. she said yes. So that's what I ordered. Then I asked if I could get fries. Another person said yeah, in ten minutes. I was there at 10:23. With their attitude, I got my frosty. The person behind me asked if they could get lunch. I told them in 10 minutes. They left. They should work on their customer service skills. If they had been nice, I would have waited the time to order lunch. Took my...
Read moreThe service was slow and nobody behind the counter looked like they wanted to work. People had to order from the kiosk because nobody wanted to take customers orders. I saw a couple thinking they were closed because they didn’t know where to order. This was at 8:20 am. I understand it’s early but these employees have a job to do just like I do. I usually come here and the quality of service and food is good. Today, not so much. The food looks like it’s been sitting in a warmer even tho I had to wait 5+ min for my order. It always makes me feel uneasy when I witness poor customer service. Hopefully next time things...
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