My mom and I love their ice cream... or used to anyway. We stop here for ice cream whenever we are coming back home from a short trip for the day. It was 7:08pm when we arrived and mind you the “open” sign was still lit up bright as day. Before hand, we were trying to figure out how late they were open to see if we could stop to get some ice cream. The website says 8pm. We got there and found that the door was locked with maybe 3 or 4 tables full of people eating inside. So we decide to go ring the bell for the ice cream. After standing outside freezing for a few minutes while waiting for someone to respond. The woman walks up with 7 fingers saying “we close at 7.” She didn’t open the window or anything to say “I’m sorry for the inconvenience, but we’re closed.” She looked very pissed off too. You would think 1) if you were closed at 7 you would not let people stay or feed them if it was almost 7. 2) you wouldn’t lock the door with people inside which to me and others that you are still open 3) you wouldn’t have the website say 8pm when really it’s 7pm 4) you wouldn’t have the “open” sign still on. Wouldn’t you would think that if someone wanted to buy something from a business, you would let them in to give you money? We are very disappointed in this place. We are also disappointed at the fact that no one bothered to open the window to kindly give us an answer on when they actually closed. There are also multiple reviews about this. So it’s not just us they disappointed. Now we are going to Riches Ice Cream in Oxford. Way better ice cream and way better service. Little bit more pricey, but it’s 100% worth it. I recommend going there if you want good service and good quality ice cream.