It was always a great place to get a little bit of cooling off on a hot day. And I understand social distancing rules, but the seating area is roped off. Who wants to stand in the sun trying to play catch up with melting ice cream? I thought the purpose is to relax and enjoy! and if you look below they try to come back with a reply saying that they put tables with umbrellas out there since they couldn't use that shaded area anymore. the umbrella doesn't even cover the table you might get one person underneath of the small round umbrella that you have in the big rectangular table out in the middle of a field where the sun hits from every angle. They one covered area which is roped off and then two benches and the two merry-go-rounds which I was told not to let my kids sit on because it was just painted and probably still wet and that was a flat out lie. It's all in the sun there's nowhere to sit shaded and relax and enjoy your ice cream not to mention the one goat that did come to the fence tried to bite my younger son. My other son is in a wheelchair which as you all well know they have a stone parking lot one little strip of concrete and the rest of its grass and sand so beans that the whole patio area was roped off there was nowhere for my son's wheelchair to go and I had to carry him over to the bench he couldn't even go to the goats not that I would want him to since like I already said my other son went over there and the damn thing tried to bite him you know when I was a kid that place was run really well we used to go there all the time I don't know who's running it now but they sure need to take a lesson in customer service. just because you're a staple of the community doesn't mean you can forget that that is what allows you to have a business and you need to think about the community that you're in and it's not the same community it was...
Read moreI went here because a friend’s home I visited stated this is a nice place to get ice cream and pet the animals. I ordered a peach cobbler milkshake, sounds yummy right? It was contrary to that. It was soft serve vanilla ice cream with an unfamiliar sponge like substance that I couldn’t make out. No pie crust, no peach filling and I asked for caramel to be blended in and did not receive that! I went to the window and informed the girl that I did not like this and could I get a strawberry milkshake instead. She said okay and took my shake. I went back to the window to get the shake and she proceeded to tell me I needed to pay for the shake. She then gets a manager before I could even respond. The manager was abrupt in demanding that I pay for a new milkshake. I informed her that I wasn’t made aware of this and could an exception be made. We went back and forth until she finally decided to give me a soft serve vanilla milkshake which was subpar to say the least! I have never been treated like this in my 37 years of existence. When a customer is unhappy then you do your best to satisfy the customer! The people standing in line were appalled at what took place. My friend who has been coming here for years said she will not be returning with customer...
Read moreThis has always been a good ice cream shop, but tonight was a big fail. Ordered a hand scooped vanilla shake, extra thick, and it was like milk with a little ice cream floating in it. Not good at all. A small mint chocolate chip sundae was ok. However, the wait time was LONG! Only a few people were ahead of me in line, and I waited over a half an hour! Sad to see this business going downhill, this was actually the second disappointing visit...
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