Dunkin' — Restaurant in Millville

It's funny in a sad sort of way that every Dunkin' I've looked at has a ton of bad reviews. It's gotten to the point that finding one that hits 4 stars is near impossible. So I thought about my last two trips to this and another store, and yes, I'd have to agree that the same problems seem to be obligatory now. When I entered this store, random sullen employee 1 just glanced at me quickly and then walked off to deal with something else, I guess. No greeting or anything, just as at the other local Dunkin'. I was there to get a 1/2 dozen of their high fructose corn syrup variations laughably called things like "chocolate" and "butterscotch." I prefer donuts from a real bakery which aren't good for you, either, but are at least made of food and not chemical concoctions. Others wanted these donuts, so I thought I'd be nice. Anyway, the slop vat must not have been working well that day because just like the other place I went to, there was basically no selection. This wasn't late in the day, either. Nor too early. I think there were maybe two or three "chocolate" types to choose from plus a smattering of some industrial grease "jelly" donuts. When someone finally sauntered over because their phone died or there were no TikToks left to hold their interest, I just picked a quick six and made it as easy as I could. Still not even a grunt of appreciation or acknowledgment. In fact, the only thing I remember the guy saying was the cost of the "donuts." I paid and left and have no plans on returning if I can at all avoid it. To any store in this chain, as this seems to be the same kind of experience most people have. I even ran into a Dunkin' in another state at about the same time of day (was in the area for another reason) and the same sullen type of worker and lack of variety was there, too. So I'll keep going to Jim Main's in Vineland. People there know how to talk and even (gasp!) smile at you. And they actually have donuts there. Like, a decent selection. And they don't taste like artificial flavors painted...

My recent experience at Dunkin' Donuts, located at 1104 W Main St, Millville, NJ 08332, was unfortunately disappointing. I placed an order for donuts using the mobile app, which is something I typically do when using the drive-thru. However, when I entered the store to pick up my order, I encountered a young male and female staff member behind the counter. Without any interaction, it was evident from their expressions that they had no interest in being there, which made me feel quite uncomfortable. Their disinterested and unfriendly demeanor was so off-putting that I decided not to pick up my order at all.

It's disheartening to see such a lack of professionalism and courtesy from the staff at this Dunkin' Donuts location. Customer service is a vital aspect of any business, and the behavior displayed by these employees was both immature and detrimental to the establishment's reputation. I sincerely hope that the management takes immediate steps to address this issue, as it could greatly enhance the overall customer experience at this location and prevent future incidents like the one I...

Didn't think i could run into a nasty staff such as this. The owner waited on me. I asked for a coconut donut and apparently he didn't hear me. Instead of saying excuse me or I'm sorry I didn't hear you he literally screamed with a nasty scowl on his face "WHAT??". He screamed so loud & nasty I literally stepped back a couple steps. I repeat my order and he grabs the donut, angerly stuffs it in a bag and says the price, grabs my money, lays my change on the counter & turns & walks away, not even saying thank you. How did Dunkin Donuts give this guy a franchise? On all my previous visits I was waited on by young women who were always ok, but lacked in manners like saying please & thank you. Now I know why. The attitude comes from the top. Go some place else...