Lands End Restaurant — Restaurant in Mineola

Every time I go, we seem to get the “new” waitress. Started tonight off by dropping tray of water glasses over our guest and over the table, waitress kept saying, at least it was only your water glass and not the coffee you also ordered. Offered not one napkin to our guest to absorb the water from their clothing. 20 minutes later brought our coffee, offered no cream nor stir spoons, still no silver wear and napkins brought to table. We get up and ask for creamer and another waitress brings it to us. As we stir in the creamer I notice a black spot in my coffee cup, spoon it out to discover a tiny dead spider in my cup. I discreetly get up take my cup to the bar and state I’m not trying to be a problem, but I’m in need of a fresh cup, this one seems to have a little spider in it. Waitress now takes our order, we ask what are the sides for this evening, and she has to run back to kitchen to ask. By now, I am wondering why would this ever qualify as 5 star service?? We place our orders, and yes I ask specific , twice I make the statement for my ribeye to be cooked well done, yes, I said well done, it’s how I like it. Waitress brings our salads, as we finish these, she comes to our table with the bread basket, lol. Then our entrees arrive. I knew instantly by the amount of liquid on my plate that my steak was med rare. By this point I’d just rather be at Seth’s Lake Fork for my Ribeye and seafood with good cajun cooking and attentive service than to continue to attempt to expect reasonable service from this establishment. One of our guest wanted some 57 or A1 sauce with their meal, we patiently waited for the server to return to our table for ones generally expects for most restaurants want to verify that your meal is cooked to your satisfaction, after 10 minutes she returns, we ask for the sauce, she returns with need I say a empty bottle of 57.....we all just begin to laugh, because we cannot believe. I’m like do I dare bring this to her attention and ask for more? This is humorous now, and I’m just gonna have fun, so I get servers attention and ask for A1, I cannot make this up, but yes she brings us a empty bottle. You golfers can have your five star country club!! It’s not for us...

I recently attended a function here and everything about it was fantastic. The food and the atmosphere were great. The grounds looked nice and everything was clean and orderly. I am, however, going to give these guys 4 stars for one reason. The grounds crew was running a gas powered leaf blower just outside the door during the even. Other than that pretty significant oversight in their daily practices, everything...

Excellent place to eat after a...