Pizza Hut — Restaurant in Mississippi

The manager on November 11, 2023, couldn't put her phone down to help at all. She sat in the back on her phone with 5 people up front. Two guys were working hard to get the pizzas and stuff out. But she couldn't care less about doing her job right. Our pizza sat on the counter for way too long, they didn't have the sauce we asked for on the wings. Cheese sticks are just a pizza with cheese on it now(gross). Our pizza we're cold. Looked to be a new guy working the cut station, maybe the manager should have been watching him and not texting or whatever she was doing on her phone. Very unprofessional. We will never go back to this...

I normally enjoy ordering pizza from this location, however this time, as i was waiting to place my order, the staff was making their lunch a eating bits of chicken that fell on the counter. I don't mind them making lunch, but please be professional an don't have a customer waiting. Also, an employee was vaping in the restaurant (behind the desk, close to the kitchen). And he was talking to the (i believe he was the manager/ or the cook) as he was vaping!! this is just...

Been here a few times over the last few years. Decided tonight to write a review. Couldnt place an order because we couldnt get past "it has to be a named specialty pizza". Just listen to what I (customer) want and you (the employee) figure out how to ring it up. That's simple customer service. We had to ask an employee to wash their hands after sneezing last year but we havent seen the employee there since. Good help is hard to find I guess. Hope they can get it...