Roux 61 — Restaurant in Mississippi

Sometimes you give restaurants the benefit of the doubt, but bad service is bad service.

Let's start with the long wait after i was told that it would be 20 to 25 min to be seated in which turned into an hour. Party of 7 and a toddler. Because it was taking so long I walked in to see what the issue was. I spoke with a manager and was met with the servers were on break. Yes on break when u have empty rooms with tables and no one in there working. Empty table all around. Management needs to do better with arranging the seating and assigning servers. I saw them seat parties of 4 and 5 with ease which puzzled me. This experience was unacceptable. Never did the manager come around to check to see if everything was ok. The server was not the best, she took long periods to come back to Check on everyone and bring items or refill drinks.

Con: no substitutions on the menu options but charge an up charge for everything. Con: portions for the seafood platter it was more of a seafood plate. 2 boiled shrimp, strips of Catfish(filets cut in strips) 3 to 4 fried shrimp and 3 fried oysters and some fries and a cup of seafood gumbo that had a burnt horrible taste and black roux. All for 32 dollars a rip off. Con: wait time They need to reevaluate how the run business, not worth the price in which you pay. Con: the cole slaw was disgusting.

This place does not have the quality to charge what they charge. The picture makes it look like a lot but you can count the...

The decor of the establishment was very good; made a person want to be there.

The drinks (Bloody Mary) were very good but a long time to arrive.

The Buffalo wings (breaded) were very good! Amazing sauce.

But now for the main course. 10oz sirloin with Cesar salad and stuffed potato. $30.00!!! Ouch The salad was great The stuffed potato was more like a potato casserole than a stuffed potato. Yuck

Now the main part… the steak! Terrible! Absolutely terrible! Medium rare… It was salty beyond edible !

With no sign of our waitress at any time after our food was served; I had no choice but to wipe it off with my napkin using my water from the glass.

My wife’s steak (medium) Was so incredible rare that it bled across her plate. Again… no waitress.

Her not being a complainer chose to try and eat around the cold bleeding meat. She finally gave up and just stopped eating.

When our waitress finally returned and heard our disappointment with the food she went and summoned the manager.

A complete lack of customer care from the manager. Basically told us about the “fine print” on the menu about how the establishment won’t be held responsible for poorly cooked meat. Wow!

She then simply walked away! But of course we won’t be back… we’re on holidays and live 2000 miles away. They don’t care.

So take warning! Find a different restaurant in Natchez. Anything is better than...

My wife and I spent our Anniversary dinner at Roux 61, at her request and with zero opposition from myself. Having dined here on numerous occasions, we have always received excellent service and great food, regardless of what we ordered. However, this visit was beyond exceptional. I must give kudos to our waiter, Christopher, who has some of the most commendable skills I have ever encountered. We started out with a dozen chargrilled oysters, which were flavorful and likely the best I have ever tasted. Next up was a salad that has no comparison. A complimentary mixture of lettuce, tomatoes, cranberries, mandarin orange slices, chopped pecan, and fettuccine cheese topped with an amazing Asian vinaigrette dressing. But things only got better with our choice of entrees. My wife ordered the coconut shrimp while I got the seafood stuffed baked potato. My wife said her shrimp were delicious. As for the seafood stuffed baked potato, the flavor was indescribable. A lobster sauce with generous portions of shrimp, oysters, and crawfish filled two perfectly baked potatoes and topped with fresh lump crab meat. We decided to cap off this fabulous meal with some amazing cheesecake. It was by far the very best meal I have ever had placed in front of me. Needless to safe, we will not be waiting for our next Anniversary to visit this restaurant...