Backroads Bar & Grill — Restaurant in Montana

I will start off with the food really is delicious! If you are dining in. I have tried at least 6 times in the past few months to order to go food and have successfully done it once!

First time: They took my order, told me it would be a half hour, I said Great! Showed up a half hour later and was told my order hadn’t been started because folks came into the restaurant so my order was pushed back. (I have worked in a lot of restaurants and this was never how any restaurant I worked in treated a To Go order)

Second time: Friendly phone service, ordered chips (highly recommended) and mozzarella sticks, no issue.

Third and Forth time: No one ever answered the phone

Fifth time: someone answered, put me on hold, after ten minutes on hold I called back and was told they don’t do To Go orders right now and call back later. (So we called The PIt Stop and ordered burgers from there, delicious and highly accommodating to To Go orders, ready in less than 20 minutes and the restaurant was PACKED)

Today: Actually went into the restaurant asked to do a To Go order. And was told NO! There were three tables that needed orders taken. I asked if I could at least get an order of chips (that I had promised my kiddos sitting in the car) and was told I couldn’t cut in line. I am not asking to cut in line, just get in line! I was pretty upset at the level of service. So I left with nothing...again. (Called the Silver Spur to see about a To Go order and they were willing to do it and gave us a wait time, they had 3 times as many cars outside their establishment.)

At this point it isn’t worth the disappointment of being told I can’t order food again. So I guess I am done trying. They have good food. But they would probably make more money by actually selling it to people who want to order it, even if...

New in town and Cathy became our only real contact as far as where to take trash, what the best internet in town is etc. we came in once at first and she remembered us the second time we came in, and since then we’ve been in regularly because of her! She has never steered us wrong on the menu either! Everything she recommended to us, we’ve loved. My favorite chicken strips in town! Also they have the good ranch. For those of you who know not all ranch tastes the same, they have the good ranch. Cathy has introduced us to people and gotten us more involved in the community, keeping us up to date on events going on and people to know in the area. She has been the best connection we have made here and we will definitely be coming back because of her! The environment is so friendly and the people are even better....

My wife and I went to their 'Adult Prom' last night. I'm sure there are plenty of pictures up on the internet, but we had an absolute ball. They did have a special menu for the evening, or everything on the regular menu was also available. We had a great time! UPDATE 4/3/2025: backroads continues to be one of our favorite places to go. Their Filipino Food is authentic and very delicious, burgers and sandwiches are great, and I highly recommend the pulled pork nachos. My wife and I ordered the chicken strip dinner to share tonight. These are not your average delivered Frozen from the truck chicken strips, it's fresh hand breaded and made in house... Not something you'd expect for a little place out in the...