Jamba — Restaurant in Murray

Ive been a Jamba Juice fan for many years, even when they went by Zuka Juice until they merged and became Jamba Juice.

This was my second time coming to this franchise and just 🗑️ again.

-1st time i went inside they said I had no points on my account smh 🤦‍♀️ false- i did. Their solution was go through our drive thru…. Like what the drive thru has a different system? Smh idiotic. I left and went to another location and guess what? MY POINTS WHERE THERE. Maybe they don’t like customers that have points. Since its a franchise maybe they don’t get paid for promotions etc

I went today 07/07/25 @ 4 pm as you can see Jamba has WEEKLY specials on the app and perhaps you need to educate and train your staff. This weeks special was BOGO -buy one get one free- I showed them the email, showed them my bar code, the app, gave them my number and they said “you don’t have enough points” 🤦‍♀️ I explained it to them, their solution again was “go through the drive thru.”

I left, and guess what? Went to another location this time the Taylorsville Utah location I even attached the receipt and guess what? I gave them my number and knew about the BOGO. 🤦‍♀️

I will no longer ever go to the VanWinkle location, no wonder every time I pass it’s always dead. After seeing the other reviews their google score now ALL makes sense.

I will be reporting this location to...

Decided to finally use my Jamba points for a chunky strawberry bowl this morning. I ordered through the app, when I got there I was told that they couldn't make it. They were out of fresh strawberries and bananas. I asked if I could get a acai primo bowl with just blueberries. They said okay. When I got the bowl I got blueberries with some fresh strawberries on top. They also forgot to add the scoop of soy protein to the base. Honestly, probably one of the worst orders that I've had from this location. I think they may have hired new people and they're not really doing a good job.

Edit*

I haven't had a bad experience from this location in the past so I went back and was greeted by the manager this morning! We've interacted before when I've gone in for a bowl before a workout so I recognized him but I didn't know he had read my review. He apologized for the other day and gave me a bowl on the house. So I decided to update the...

Wow! We almost needed a microscope to see our food. To add insult to injury, it cost a:small fortune. We ordered 3 different bowls. Imagine our surprise when we got to the car & opened the bag to find each $12 bowl had about 7 spoonfuls in it. Yikes! We are big “bowl” fans, and used to go to Jamba occasionally, but it had been awhile. We aren’t sure when they decided to raise their prices and cut their portions in half, but what we received was laughable. While bowls & smoothies aren’t inexpensive, most of them are large enough to pass for a meal. Jamba’s didn’t even pass for a small appetizer. Next time we are in the mood for a bowl, we will be visiting a place that actually offers a full portion and doesn’t try to bilk customers by passing off only a few scoops of blended fruit...