Taco Bell — Restaurant in Mussey Township

The food was alright and my order was correct, but my brother's order was incorrect. Every table was dirty. The woman's bathroom toilet was dirty and I had to go next door to Fronney's to use their bathroom instead. I'm dissatisfied with the cleanliness of the place. I've worked at Imlay City Taco Bell in the past, as someone who works the window, and in your in between time you are supposed to clean the tables.

Here is my brother's experience. My brother wanted us to bring him home some food and they forgot to add steak to his power bowl, which he had requested and it was even on the sticker. He said he called the manager and she was very rude. He said she wouldn't even remake his food. To someone who has worked at Taco Bell, I think it is ridiculous behavior from the manager. In Imlay City, we always offered to remake the food. That's what you are supposed to do. As a manager, you are supposed to make things right with the customer so that they continue to do business with you. You are the face of the business as a manager.

I don't think I'll ever come back to this location after what I witnessed with how my brother was treated by management, and how dirty the place was.

This was the evening shift on...

Would give the service 10/5 stars if we could! We just had to share how consistently great our experience has been at the Taco Bell in Capac, MI. Every time we visit, Michael in the drive-through is fantastic. He’s always extremely professional, quick to take our order, and double-checks to make sure it’s correct. He has such a friendly, welcoming customer service presence, greeting us with a smile every time.

It really makes a difference when someone takes pride in their work, and Michael absolutely does. We also want to give a big shout-out to the manager, who is equally friendly and professional. The whole team runs this location so well that we keep coming back. Thanks for the excellent service. It deserves to...

Very kind manager and employees. The environment was clean and neat, with a clear view of the kitchen—which looked extremely well-run and spotless. I even saw an employee wipe down the stainless steel after every single order. It might seem excessive, but I genuinely appreciate that level of care.

They also got my very picky online order exactly right, no complaints at all. I removed the beans, added sauce, asked for light sour cream, and had fries added to a burrito—and they nailed it, fast...