Cougar Canyon Bar And Grill — Restaurant in Neihart

We stopped in for a quick burger. Kinda pricey at $17. Came with less than a small handful of fries. The one star is for the $7 I was charged for 1 red solo cup of diet cola. That's right come one come all for the $7 a cup fountain diet soda. I would not recommend this place to anyone! I really appreciate the response and the refund. I'm so sorry that I wasn't more specific in my review. I'm also sorry that you're employee was dishonest with you. We stopped in for a late lunch. (Note we! There was 2 of us). Not wanting to spoil our evening meal we ordered 1 hamburger and split it between us. I ordered a craft draft beer. My partner who has diabetes ordered a diet cola. Their cola was served to them in a Red solo cup. I tried to dispute the bill with your employee. Because it was over $30. The response I received was that the draft beer was $8. From the total of what our bill was. It factored out that the red solo cup of soda costed us $7. 2 beers where not purchased at this meal. 1 beer and 1 very expensive red solo...

At first the atmosphere of this place seemed pleasantly rustic and authentic. This to my dismay soon soured as I was greeted and sat down to order food for my family. Amidst the hustle and bustle of the restaurant I could distinctly hear an employee being reprimanded. Now don't get me wrong no one should toe the line with rules. But what I heard was shocking to say the least. The employee was being reprimanded for serving the customers the standard serving size. I know this because I distinctly heard what I assume was a manager doling out the screamfest in the back say they didn't care about the customers just their money and wanted to save as much as they could by shortchanging customers with their meals... This is despicable and this business practice is immoral. Needless to say when I was asked what we would be having I politely declined and said I would gladly give my business to a more respectful...

Excellent experience; my wife and I made reservations with for the ski and stay package. Check in was easy, professional, and made us feel welcomed. The staff was very pleasant, professional and courteous. The room was comfortable and cozy. Dinner was awesome; the steak was delicious and perfectly cooked to my liking, the fish was delish; my wife loved it. Amber and her coworker were great hosts and made us feel very welcomed. Reggie was great in helping us get settled into our room and giving us explanations of the pool area, hot tub and breakfast in the morning. The owners should be proud in having such a great place and awesome staff. All in all a great place to stay and be. We will be back! My wife and I highly recommend Cougar Canyon Bar and Hotel to any and...