Molinaro's Fuel Bar — Restaurant in Neshannock Township

I would like to share some feedback regarding a recent experience at your establishment. Please note that this is not about the quality of your food or drinks, which I find to be consistently excellent. I have been a regular customer, visiting almost daily after my workouts whenever I am in town, and I truly enjoy the products you offer and give a tip at least 20% all the time even when I order takeout.

However, I would like to express my concern regarding the service provided by one of your staff members whose name is Gianna.

While she often tries to be pleasant, I have observed on several occasions that when customers ask her questions or make polite suggestions, her responses can come across as harsh or dismissive. For example, there was a situation where a customer politely suggested to ask Michael serve an acai bowl instead of a plastic cup for ease of eating, and the staff member responded in a tone that seemed unnecessarily unfriendly, stating that it would not be changed because Michael needed to remain “unique.”

At the time, I did not think much of it since it was not directed at me. However, during a subsequent visit, I personally experienced a similar interaction, where she addressed me in a sarcastic tone and with visible irritation. This experience made me feel uncomfortable and unwelcome, and as a result, I have decided NOT TO RETURN AGAIN.

While I understand that every business has its challenges, I believe that maintaining a warm and respectful environment is essential, especially for customers who choose to return regularly. I am not sure if this staff member is a manager or co-owner, but I wanted to share this feedback as it may affect other customers’ experiences as well.

I hope you will take this feedback constructively, as my intention is to see your business continue to thrive while providing a welcoming environment for everyone.

P.S. the other staffs are so friendly and kind all the time with a good attitude smile and...

I recently visited Molinaros Fuel Bar and I must say, it exceeded all my expectations. From the moment I walked in, I was greeted with a friendly smile and a warm, inviting atmosphere. The menu boasts an impressive selection of healthy options that cater to a variety of dietary preferences.I decided to try their açaí bowl, and I was blown away by the freshness and quality of the ingredients. The bowl was beautifully presented, with a generous amount of toppings that added a burst of flavor and texture. It was the perfect balance of sweet and tangy, and left me feeling energized and satisfied. Not only was the food exceptional, but the service was top-notch as well. The staff was knowledgeable about the menu and happy to answer any questions I had. They went above and beyond to ensure that I had a great dining experience. Overall, Molinaros Fuel Bar is a hidden gem that I would highly recommend to anyone looking for healthy and delicious options. Whether you're in the mood for an açaí bowl, a refreshing smoothie, or a protein shake, this place has it all. The combination of great food, friendly service, and a welcoming ambiance makes it a standout in the area. I can't wait to...

I visited for the first time ever today. I had no idea all that they offered and felt a little intimidated walking in not know how to order. I met Gianna, who was working at the time. Let me tell you, even if the food was not good (which it totally was), I would still go back just for her. She made me feel totally welcome and was excited to explain everything they had. She let me sample a few things to see what I liked, and gave me tons of suggestions and tips. She was so friendly, helpful, PATIENT and kind. Everything she suggested was so good! I got a bowl for myself, a shake for my husband, and a few protein balls. I also LOVE that they were playing christian music in there. It was just a positive and uplifting experience. I will definitely be back frequently! Gianna radiates joy and positivity and made a return...