Burger King — Restaurant in New Berlin

I’ve gone multiple times before and this location has been perfect every time. I went tonight because we got home late from work and I order and the lady at the drivethrou hears the first part then states I didn’t say anything when we tried to get a large meal due to not eating all day. She called me a liar instead of fixing it like any other place would try to do she argued with me til I told her I wanted a large not a small. She then proceeds to bend down to look to see who I had in the car with me mind you she’s looking high and not acting like anybody I’ve seen work in fast food. She has the other girl hand us our food that wasn’t correct and i had already had it with the attitude that we just left but after the other girl hands is our food she slams the door shut and locks it. I’ve never had such horrible service from this location til tonight. If zero stars was an option for a review you’d receive it. I really hope you look into your employees cause like I said we’ve had excellent service from there in the past and tonight we were treated like we...

For Father’s Day, my dad asked if I’d pick him up 2 Burger King breakfast sandwiches that he could freeze for later. Not going to his house until 2:00, I absentmindedly forgot to run and grab his sandwiches this morning.

I called two Burger King locations around 12:45 to ask if there was ANY way I could purchase the breakfast sandwiches in which I was told by both “sorry, breakfast hours are over”. The manager of the New Berlin Burger King said that if I gave him my time of arrival, he would gladly make the sandwiches for me!

I arrived at our agreed upon time of 1:45 and he said “I’m so sorry, time got away from me. I’ll have them ready in 10 minutes”. I told him there’s no need to apologize as he’s doing me a huge favor and making my dad’s day with fresh breakfast sandwiches.

10 minutes later, the sandwiches were done and I thanked him again. When I got to my car, I opened the bag and saw 4 breakfast sandwiches. Instant tears 🥹😭

Such a small gesture when he could’ve just as...

My order is screwed up Every. Single. Time. I come here. I am always kind and have never complained to them because I feel it won't even help. I'm not sure why I still go.maybe it's because I'm hoping that one day I'll reach my goal of trying that crispy chicken sandwich with cheddar and bacon on it. I'm not sure how the types of order screw ups are even humanly possible. 8 never customize anything. How does one ask for a bacon king and get a bun with a piece of meat in it, with nothing else? Just a straight up piece of meat. That's it. How do you forget to add fries into the bag every single time?

How do the orders not get checked? Are the cooks high? Do they legitimately not know how to read? Are they just guessing at what people want and throwing random food in the bags?

The world will never know.

3 stars because the BK corporate...