Creno's Pizza — Restaurant in New Concord

It was edible.. Only reason for 2 stars. I used to order from crenos zanesville location many years ago and loved it until they started raising prices tremendously. I have not ordered much from crenos till tonight when we ordered it from the new concord location for the osu game . When i got there to pick up the 3 pizzas i had ordered 30 minutes prior, the place was a wreck. Tables that hadnt been cleared. People waiting impatiently for food. Employees showing disgust at every customer that walked through the door. I was told to have a seat as it would be awile still. I even witnessed an employee telling customers who i can only assume were his friends to go to wallys pizza across the street because they couldnt keep up and it would be at least 40 minutes to get their food. After i finally received my pizzas and left we opened the boxes to find that the pizzas were not completely cooked and they did not slice them completely. We had to slice them again. The peperoni pizza we got was honestly the only good tasting one. We got the blt that had VERY little toppings whatsoever and was basically two peices of crust. And we got the taco pizza that was so bland that one bite was all anyone even wanted to try, all you could taste was corn...and i paid almost 60$ for these 3 pizzas. Im sorry to say that i will definitely not be back again. A combination of high prices bland food and sub par service has made this pizza lover convinced id rather get a 5$ little ceasers pizza...

We love crenos and ordered in Cambridge regularly when we lived there. When moving to new concord we were excited to have it again. Everything tastes great whenever we order from there but I once forgot to add a tip over the phone when ordering a delivery and thought we could add it when they arrived but we couldn't ...ever since then they deny delivering to my house. they even ask carry out Or delivery and when I ask for delivery they check my name then say they can't. Most recently I came to pick it up since they told me they couldn't deliver . I thought they were really busy bc on the phone they were rushing me but when I arrived I saw 3 workers standing around talking and sharing something on their phones laughing . When someone finally came to bring my 4 pizzas to me I never received an offer to help. I had one child in my arms and another trying to hold my hand. Another customer volunteered to help open doors for me. It's not easy carrying 4 pizzas with two babies .. that's why I always...

I've had very few good experiences with this Creno's location. The area locations have gone down hill in value, quality, and service the past few years. Tonight I ordered an XL deluxe ($21.49) well done. Not done, pepperoni still raw. There was no crust in a few places as well, and what was there was so slippery and raw the sauce stuck to the cheese. I've come to the conclusion they use the same amount of dough for a small as the XL. How many every day people have to work more than one hour for that pizza? Highly disappointed that we didn't eat very much for dinner, and what was consumed was not good. It's irritating to waste the money for food and gas, the time to pick it up, and...