Subway — Restaurant in New Hampton

I don’t know where to begin. Let’s start with walking in the door. I come inside with my older mother to get food and it’s 75+ degrees inside. Then, there’s a MASSIVE puddle in the middle of the floor that has NO SIGNS nor does the employee seem to care. The employee “Rosalynn” (male) looks like he hasn’t showered, greasy hair, piercings on his face which last time I worked for subway those were not allowed they had to be removed. No hair net, poor attitude when asked do something as sanitary as putting new gloves on before touching someone else’s food after using the POS computer is common sense. He chose to give attitude and change his gloves after a display of frustration. (People may have allergies, and it’s just unsafe because who knows whether the person before washed their hands after using the bathroom, coughed on, etc). I asked for onions and was told they don’t serve onion or pickles anymore, yet I saw an empty container with seemingly fresh red onions scraps. Weird. Then, to top it off, This whole time another employee is coming and going from the back room but never helping out when there was 5 sandwiches to be made and clearly Rosalynn hates their job by the way they were walking around and talking to customers. Nor did he come out to clean up the puddle of water either. He was not concerned with anything.

Lastly, I speak as a former night manager for a 24h subway on the west coast. Everything I’ve said has been from that and knowing the way things should be done by the last subwayuniversity courses I took ( yes they call it subway university). Maybe the manager is to blame for such poor employees, or maybe it’s the lack of people wanting to work. Either way. If the Health department came in today they probably would have had a lot to say.

I absolutely would love to speak to the regional manager about...

Was an absolute train wreck. It took over 20 minutes from the start to end of making ONE sandwich. After telling Shelby what sandwich i picked from their menu, i then had to tell her each topping and then stood there for 10+ minutes after she took the sub out of the oven to start a ladys online order who was standing there also waiting and she hadn't even started her order. There was a total of 3 workers and they were completely disorganized. Shelby did a terrible job making the sandwich. It was practically just bread & so I threw it out. Wasted 18 dollars for one sandwich, a medium drink & a bag of chips and 20+ minutes of my 30 minute lunch break. Wouldn't recommend going until people are...

Abysmal. Half an hour to make three sandwiches when my friends and I were the only ones there. Came out to our car and called us essentially telling us they didn't have anything and he didn't want to open any new ingredient containers because he's closing (it was 8 pm and they close at 9 pm on a Saturday). Didn't give us any cookies or chips with our meal orders, only received drinks. After a long day of hiking, this was pretty disappointing. At the very least, my steak and cheese sandwich tasted good despite some missing things. If I were you, I'd try somewhere else. You'll have a...