McDonald's — Restaurant in New Iberia

On 9/13/23, I ordered on the app at 6:30 PM to eat in the restaurant. When I walked in, I was told they were closed. Mind you, it’s 6:30 PM and the restaurant is supposed to close at 11. I said the app didn’t say it was closed and I already ordered? They told me they would give me a refund. I sent a message on the app explaining the situation, and was told the restaurant would have to do the refund and that they would reach out to them. 3 days later on 9/16/23 the pending charge went through. I don’t know about y’all but I’m a SINGLE MOM and two McDonalds meals is ALOT FOR ME. (Plus my points on the app that I used for one of the burgers that I have not gotten back!!) I reached out AGAIN on the app and asked that somebody would contact. This has not happened yet, it is 9/18/23, I still have not received my money back nor my points nor has anybody at all reached out!!! Please give me my money back & my points too because that was also MY...

Placed order, drove home & item ordered was missing, returned next day to place an order & told manager an item was missing from an order placed the day before. Manager wouldn't hear any of the complaint, said she was out the day the order was placed & if anything wrong w/the order the customer must call in & it's written down. Well Kiss that left off item on the order goodbye & count your loss. I'll switch McDonald's, they have a total of (3) in...

This last week I was being lied to I guess see if I wasnt faithful. Boy if they only knew how faithful I am .always stay one step ahead of the one out to hurt you,.they would have to look way better than, my girl and around here. It won't happen .me and my girl laughed after she heard the recordings.cant see family doing that to there own. Further news keep a eye on your daily arressted.cant miss...