I was actually greeted with a "Good Morning" at this drive through when I ordered my breakfast today. I live closer to the Wendy's on Terry Parkway/Belle Chasse. The service there is god awful, the wait times are horrid, and the food is some combination of those two. The one on stumpf is better, not great, but better. It's farther than I care to go for Wendy's usually tho. However, I had an errand to run this morning and happened to be close to this Wendy's on Berhman. I went on a whim, around 740. The lady greeted me with a "Good Morning! :)" not a "you can order when you ready" or "go head with your order" or even "what are you getting", it was a "Good Morning". Astonishing. I ordered my regular, paid, left in a decent amount of time. The food was all cooked well, potatoes to perfection, my HBCB (Xtra HB ofc) ACTUALLY HAD EXTRA HONEY BUTTER!!! Now usually, you order from Terry parkway and to them Extra = None. Stumpf extra= regular. Here? They nailed it. The chicken wasn't a dried out, super tough, nugget sized something that had been fried to hell and back, it was cooked well, juicy, and was too big to fit on the biscuit. The only way I could have been more pleased was if I had gotten 100 bill slipped in my bag or a lil smooch before I pulled off. Absolutely immaculate visit to a Wendy's. I will...
Read moreIDK but they need to hire another person because I went into Wendy's at about 7:15 Sunday night and only 1 young lady was handling the drive thru and another one must have been on a break but talking on her phone. I don't believe it should matter whether you're on a break or not. You're supposed to get off your break and come help customers. Because the lady working the drive-thru asked me if I could wait until she finished working the drive-thru before I could order. But when I found out they didn't have frosties, I left. The starving for business two customers walk in and this girl couldn't even get off the phone and help the other girl or the customers shame on you girl whoever you are. So Wendy's you need to fix your frosty machine and get better people working there one that don't want to just talk on their phones all day and not help customers. I don't care she was on a break she didn't have nothing important to do your customers are the most important thing in a business so please hire some better people and FIX YOUR FROSTY...
Read moreThis is the worst Wendy's I have ever been to. It took almost an hour to get through a drive through line with 4 cars in front of us. Seriously. We were trapped in the line because there is no way out until you actually get your food. We ordered and when we got to the window a rude child say "that ain't on hea". The manager came up and they took my card for payment and then set it by the drawer after they scanned it. Fast-forward 10 minutes they hand me 3 drinks only one had ice, all of them at various degrees of running out of syrup. Another 5 minutes they rudly push my food out of the window "here" and close the window without giving back my card. I literally had to knock on the window and ask for my card they also didn't give me a recipt. When we got home we realized they had kept one nugget from each of the 3 orders. Literally everything in the bag was cold and dry. Also they only filled the fries up half way. I wish I would have just gone next door to raising canes and I don't even like...
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