Melania Pizza — Restaurant in New Salem

I ordered breaded cauliflower from Pizza Al Bacio the Main Street location and they gave me breaded mushrooms something I am allergic to. When I called to tell them about their error the young lady said she will give me $2. The item cost $4.75. I asked why am I not getting the full price she said because I ordered it last night. I placed my order at 9 pm received it around 9:30pm and was about to eat it in the afternoon 2pm the very next day. When I spoke to a manager all he said was it can happen. I was not rude or in unprofessional however he was rude and unprofessional with horrible customer service skills I told him I could get sick and he said they have insurance. UNBELIEVABLE!! I will never give them my...

This could be a 4-5 star review, however over the course of the past year, I have been disappointed to find that they frequently screw up orders. That's not to say they are bad... to be sure, the food is good, affordably priced and in generous portions. The problem I have had is that they often mess the order up! Even something as basic as a cheeseburger sub with everything comes with NO cheese at all (really?!),,, and special instructions are frequently neglected (requests for extra cheese arrive with barely any at all, etc). It almost seems like your special instructions are ignored. Other than that, they are a good local option, but be aware, you may not always get exactly what you...

Typical pizza place in a strip mall. You go up and order. They bring it out. TV playing.

Food was good. Pepperoni pizza. Nothing too special. Worth trying at least once.

Staff was friendly. Place was clean. They cleaned up tables as soon as a person left.

I expect the rest of the food to be pretty good. Menu looked good, but we were just passing thru for a quick pizza.

Oh and the food was very speedy. I dont think we waited long at all to get our pizza.

I thing we spent close to $25 on a large pizza and 4 bottled waters. 1.95 for bottled water isn't...