I visited this local spot recently and was pleased with the food — everything was hot, fresh, and clearly made with quality ingredients. You can tell there’s care put into the cooking, and that definitely made the meal enjoyable. That said, the customer service could use some improvement. When I walked in, there were about four people behind the counter, but I wasn’t really greeted or acknowledged in a welcoming way. It felt a little awkward, like no one was quite sure who should be helping. Some of the staff looked like teenagers, which makes me think it might be a family-run business — possibly younger family members helping out. If that’s the case, a bit more training in customer service and people skills could go a long way in creating a more inviting atmosphere. Overall, the food was great, and I’d come back — but I hope to see a warmer, more welcoming environment next time. A simple greeting can make a big difference in encouraging...
Read moreThis is my husband and I first time trying this place and it was better than we expected. I told my husband I wanted to start finding places that cook food that makes you feel at home, at big momma house or a family event. This place made me feel that way. Great portions and a lovely homemade food experience. My husband got the Large 4 piece catfish meal that came with 2 sides, hush puppies and a drink. I got a Turkey bacon cheeseburger meal that came with fries and a drink. He had some of my food to try and I had some of his, 10 out of 10 for both meals. The workers there were helpful and nice and your food comes out at a reasonable time. Place is a nice size as well. We definitely...
Read moreSome co-workers and I recently stopped by for takeout and ordered the lunch special (rib tips), which is listed at $6.99 on their website. However, when we got to the register, the price rang up as $8.99. When my co-worker mentioned the website pricing, the young man at the register—who was quite rude—snapped back that she should "go back and update her computer."
As for the food, I'm not sure what others are raving about. The ribs were tough and just average at best. I gave them another try on a separate occasion and ordered the chicken and dressing, and it was honestly terrible. I really don’t...
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