Di Fiore's Pizzeria & Italian Restaurant — Restaurant in North Whitehall Township

Let me just say that I have changed my previous review from 2 years ago of 5 stars to 1. I would make it 0 stars if I can. The reason is not the food but the business practices of the owner himself. Let me start the di diore's WAS my family's go to pizza / italian restaurant on Friday nights. The are local to the town we live in and seem to have decent food however their prices are high than competition. They even catered my son's eagle scout dinner. Anyway, things have changed tonight. Tonight we ordered their 2 pizza special for $20.95 as advertised on their glowing scrolling sign out front. When my son and I went in to pick up the pizzas, they wanted to charge us over $24 for the pizzas. I responded that their sign stated $20.95. Upon this request, the guy behind the counter who was waiting on me started conversing in italian with the owner ( older man with grey hair). And the response that I received was that the sign was 'broken' and the price for the pies was $24 and change. I said that they should honor their advertised price and fix the sign or turn it off. Also, at this point I was directing my response directly to the owner. I continued to state that I'm a regular customer and asked him if he was willing to jeopardize my patronage over a few dollars. He stated he didn't care . Wow! I stated I will never be back and left. What a response! Especially when literally there are 5 options for pizza within 2 miles of each other on the same road. I also might add that over the years my wife had witnessed the same owner go off on 2 customers in the same exact way he went off on me. I always downplayed her feelings about the owner and continued to patronize their business and we always used the same waitress Mia to help us. We also always tipped the wait staff very well (25-30%) so tonight issue was not about the money but a matter of business principles and respect for customers. BTW It appears that Mia is no longer working there . So in closing, with this place, CUSTOMER BEWARE! the owner clearly doesn't care about his customers and his ego gets in the way of treating his loyal customers with respect...

We order here very frequently and have never had issues. Tonight we had a pretty large order. We picked up our order, got home and the ham and cheese hoagie had no ham or cheese. All that was in the bread was mayo, lettuce and onion. We called and explained, took the sandwhich back for a new one. When we got back home and opened the sandwhich it had a ton of hot peppers on it. So once again we called back. We asked if they could read us what was supposed to be on the sandwhich. We were told "ham and cheese, lettuce, onion - baked". I didn't want another sandwhich, i just wanted to let them know our food wasn't prepaired correctly again. The so called "manager" got on the phone saying that she watched the sandwhich be made and there were no peppers on the sandwhich. Why would i make this up? After already returning once for a ham and cheese sandwhich that had no ham and cheese i dont think its to much to ask to have the sandwhich made correctly. We will never return to this establishment again. Wait - how could i forget, in our first order there was also a chicken cheesesteak with no sauce. The cheesesteak had a ton of sauce. They replaced the cheesesteak as well (and we gave back the first one). When we called to simply let them know that the ham and cheese was wrong again - the same rude "manager" then tells us the first cheesesteak had no sauce. Why would we want to leave home and drive back to this place if there wasnt something wrong with our...

The food when your delivery order is correct is definitely the best around for a pizza shop. I one time received the wrong kind of pizza, I ate one slice and wasn't a fan, dont care for deep dish/sicilian. I would've brought it in and traded for my actual order but was offered a refund instead, bummer when you have a craving lol. Cant be too mad at it stuff happens. Another time I ordered garlic knots and the sauces were everywhere on the deserts and other items. More of a delivery/prep issue. Other than those two occasions I must say everythings been delicious. Pizza taste good, never soggy, wings were decent best of the pizza spots around for sure, ordered chicken scampi which was delicious, chicken parm entree delicious, lasagna not the best, garlic knots are tasty. All in all I enjoy their food and continue to sample the menu. 90% of the time it's...