Starbucks — Restaurant in Oʻahu

Wasn’t the greatest Starbuck’s experience I’ve ever had, but for close proximity and convenience I go there frequently. Did have one weird experience where they were out of all the ingredients to make iced lattes and frappes so that was a pain.

Edited to add: The quality of drinks is very hit or miss. Some of the baristas do a good job, but there are two female baristas that make the worst, watered-down drinks. It’s so bad that I’ve stopped going when they’re working. And they ALWAYS are.

2020 Addition: The quality has completely tanked at this location. Older staff still do a fine job, but all of the newer baristas are awful at making drinks. They are always drastically under-filled, and the mixes are way off. They’re either super sweet, or no flavoring at all (for drinks like the PSL). Unfortunately, there are no...

The morning staff is horrible. I make my order online way ahead of time and they’re still 10 minutes late when I arrive to pick it up. My food is done and getting cold but my drink order takes forever. The two female baristas that work the morning shift are very slow and rude. They sing, laugh, and have a good time while everyone is watching them while waiting. People make online orders because they want to make it into work on time. The manager is a great guy however, doesn’t manage them, instead he’s moping the floor or wiping down the machines while they’re making drinks. The morning crew needs to be quicker because people are trying to make...

I recently visited Starbucks and had an exceptional experience, thanks to Shakila's outstanding service. Her attentiveness and friendly demeanor enhanced my visit, making it truly enjoyable. The Chai latte was excellent, and Shakila's dedication to customer satisfaction stood out. I highly recommend Starbucks, especially with staff like Shakila who goes above and beyond to create a...