Today after sitting for over four minutes behind a car at the drive through, I got told to pull forward into the sun and wait for french fries. I explained to them that with my health I couldn't sit there waiting. That I'd already waited for over four minutes and all I'm waiting on is french fries. No matter what my health issues they still made me pull forward. Now, I'm paying the price for having to sit there. I called corporate and informed them of my experience and I also informed an employee to let them know that I had called corporate. I spend way to much money at that place to be treated with disrespect for my health. At least they got my order right... Unlike last night and three other nights in two weeks. Courtney is an awesome manager... She has actually witnessed what happens and is...
Read moreSo this is my second review bc I forgot I had already written one. The first one is at the bottom. Order is always wrong, staff never repeats or knows my order when giving me my bag and look around confused as if they aren’t sure where they are. Food is cold, entire order including drink was wrong. Wish I had negative stars. Oak Grove has always been a failing town but it gets worse and worse. 2019
My order is never right. I went twice this week and the entire order was wrong on both. I stressed so hard exactly what I wanted in the nicest way but they got it wrong 100%. The cheese is never melted and most the time my food...
Read moreGot there around 10:20am on a Sunday. Waited in the drive thru for awhile, the menu rolled over from breakfast to lunch at 10:30. Okay, fine, we'll just change our order. We finally got fed up and drove off at 10:45 after our order wasn't even taken. Others in the other lane drove off as well.
Unsure if they don't have enough workers to handle the place in a timely manner, but even a "Hey, we'll be with you as soon as we're able" would have been better than the 20min radio silence. We wouldn't have bothered to wait if this wasn't the only fast food place for miles...
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