Wang's Chinese Restaurant — Restaurant in Oakwood

My family and I have recently moved to the area. We decided to try out Wangs for delievery. Needless to say we won't be doing that again or bother trying this restaurant at all. I called and started placing my order, ordered 2 adult meals plus some extra sides and then ordered a kids meal for my daughter. The girl who took our order then informed me that they do not deliver kids meals, which I could not believe and asked why and she said it was there policy. I asked to speak to manager. The manager got on the phone, I believe his name is Jason, he told me very rudely that it was policy that the owner enforced bc they were tired of people calling and ordering only kids meal and taking advantage. I said I understood that but I'm wasn't just ordering a kids meal, I was ordering meals for myself, my wife and my daughter. He continued to be very rude. After getting no where with the "manager" I told him I very disappointed, we had just moved to the area and I really would hate to leave a bad review. Jason then told me "you have fun with that while we stay busy". Completely unprofessional and uncalled for.

I suggest Golden Buddha instead, good food, good service and they...

Things I liked: pretty good eggrolls and pork dumplings. The edamame was AMAZING. The sesame chicken, Pad Thai, Beef and Brocoli, and Seafood Hot Pot were all quite tasty. Seafood Hot Pot came with shrimp, mussels, scallops, lobster tail, fish, and some veggies. The mussels, fish and shrimp were amazing; more on the scallops and lobster tail below… service was fantastic and our server was extremely kind Fortune cookies were good and actually contained real fortunes quaint place, wasn’t busy at all on a Sunday night.

Things I didn’t like: they overcooked the lobster tail like nothing you have ever seen. The lobster tail was more boiled than someone in the 7th layer of Hell. It was completely inedible, which is a shame because it’s LOBSTER TAIL. The scallops were cooked well but idk, they definitely seemed a little “sandy”/gritty

Would I go back? Definitely!!!

Would I get the same thing? Probably not… The waitress said that I was the first person she’d ever seen order the seafood hot pot… it was tasty but the lobster tail’s toughness was definitely a dealbreaker...

Well for starters, I ordered my food and they charged my card twice which okay I get it stuff happens, but what really made me upset is that there was a bug of some sort in my beef fried rice. I did call about the problem and they offered either a refund or to replace. I told them that I did not want to replace that I would prefer a refund. I know they don’t need my card for a refund because again earlier today when they charged my card twice they did not need it. When I said I would like a refund I had already thrown out the rice but they refused to give me one unless I brought it in. I offered to send a picture but that wouldn’t be enough for them. I then had to fish out the rice from the trash and bring what I could to them. So not only was there a bug in my food I had to waste my time to go all the way back into oakwood to return the rice. When I get there supposedly my refund was already done so I don’t understand why I needed to drive all the way back. It was a waste of my time and gas which is...