Dishonest individuals that if they feel intimated by you will fabricate stories to fit a certain narrative. Trying to Catfish someone in a "I got you moment" with a lack of information on "key things" is truly sloppy and distasteful. Work on your communication skills. To the blonde hair male manager you're in a position of power as a manager and you let this employee Addy manipulate you into interrogate a customer without a full account of key important information. Meanwhile she laughs in the corner eating "popcorn" enjoying the show. Communication is very important!! Its frightening that you're in a leadership role. What you shouldve say and done is. And i quote " Hey i heard something about you, i didn't know know if it was true or not so i wanted to clear the air honorably man to man and HEAR YOUR SIDE OF THE STORY" end quote
But no it didnt go down like that you ran the back of the stockroom when I make great points on accountability, that the other party has a job to give clear disclosure of IMPORTANT Information. 2. Hearing both sides of a story not just one and accessing someone for lack of clear information. And lastly having no sign at the register or any part of the store indicating to customer that certain individuals are working here. These key things can prevent messy situations and any misunderstanding going forward. I contacted higher ups for this uncomfortable experience. P.S. You can't "Catfish" someone and accuse them of being in the wrong for not knowing what was never said or openly advised. Defamation, Slander on someones name is a crime. People aren't mind readers. Customers wouldn't know who you employ or your work practices. We're Customers. As a manager to an employee under yoy if thats your work gf and you're mad...
Ā Ā Ā Read more(Mar. 2025) Iām editing my previous review because apparently Google doesnāt let you add a new one if youāve already left one for the business. Another 2.5 star experience. The service was fine, but the two Mocha Frappes I ordered tasted awful - basically like bitter coffee slush (no mocha flavor whatsoever). I threw it away when I got homeā¦
(Sept. 2023)I have used Stella Novaās drive-thru several times and thereās never been an issue - itās always good service. Today, I went into the store and the service was very much lacking. In addition to their register failing several times during my order, we had to ask three times for the waters we ordered. Once we ordered, we went to wait by the pick-up area. It was then that we saw the woman who took our order give the next customer in line the water she ordered. I guess sheās the one who gives the water out so the other baristas can focus on the coffee. Nevertheless, none of the other baristas seemed eager to go out of their way to get the water after being asked a second time. They all moved really slowly and we had to get their attention when standing at the counter in need of help. When we did finally get their attention, there was minimal response. Immediately after dropping an order at the counter, they kept their heads down and ignored anyone who was standing there. I also ordered a black coffee with room for cream and sugar. The cream was not out by the waiting area, but again, it took me having to get their attention after waiting at the counter for a minute to get any. Iām also disappointed that coffee shops ask for a tip BEFORE the service is completed - how do I know what Iām tipping for? Based on the service, I wouldnāt have...
Ā Ā Ā Read moreLocal, Hip, and Spacious Coffee Shop
Time: Saturday, late morning. (Any time of day has been great.)
Seating & Ambiance: Very Spacious seating, with a variety in seating areas. There are a variety of chairs from individual cushioned pullout chairs, to pivoting from beneath the big picnic table, to a cozy lounge area that has a mini living room touch with a long soda and individual reading chairs. Iron like tables and seats are available at the eastern entrance, as well. Ambience is welcoming and warm, with a gentle touch of wood and earthy connection. It's truly an Oklahoma feel with a touch of Texas. There is a beautifully, yet simple landscaped perimeter with a nice easterly view, from the window or outdoor seating area. They just added a shelving unit with books and games, this week!
Customer Service: Friendly and ready to take your order, answer questions, and make suggestions. They are welcoming.
Quality of Food: I've personally had the blueberry scones, blueberry flavored and lemon poppyseed flavored muffins, chocolate cupcake, and spinach savory pastry. Each food items were better than anticipated. My husband likes the black coffee, light roast. The iced and hot caramel macchiato coffees are made just right. The quality and flavors were delectable and satisfying.
Overall Experience: I recommend this place to those who want to relax, read, study, meet for coffee or tea with friends, it simply have the desire to...
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