They just lost our business forever. We waited for over 1.5 hrs for our meal, while the tables around us that arrived after us not only had gotten their meals, but even had a chance to finish them. Getting a refill was an out-of-this world type of a request. When we informed our waitress that we had a 1.5-hour drive home ahead of us (it was 8:10 PM at the time) and asked for an ETA on the food, she said she’d go check on it and disappeared. My husband had to go find somebody else 10 minutes later, gave them his card, and asked them to just run it for the drinks and the appetizer, as we were done waiting. At this point, Christy comes out of the kitchen and asks us if we want them to box up our food. Like we had mentioned before, NO, we don’t want you to box up our food, so that it could stink up the car for the next 1.5 hours, while we drive home. After my husband tells her that tonight was a bad experience, but we’ve had great experiences there before and will still be back, I proceed to mention to her that we were just done for the day, as others have already finished their meal, and they got there after us. With an inexcusable attitude, she says, “Well, what did they order? If they just ordered pizza, then that’s a completely different part of the kitchen!” Excuse me?! Where did you learn customer service because you might need to retake the course?! Then, she (AGAIN!) asks us if we wanted our food to be boxed up, so my husband asks, “Well, is it ready now? If it’s on the plates and ready to go, then bring it to us.” She says ok and disappears. After another 5 minutes, our waitress arrives with the food. When my husband tries the ribs, they are cold and plain. My mom and I took a bite of the grilled salmon that we both ordered, and the fish was spoiled! It had the nastiest stench! So, my husband asks the waitress to bring us our card back and tells her what happened with the food. Her only reply, “I’ll just go her Christy.” She tries to storm off, but he tells her not to worry about it, as we’re already going to get home after 10:00 pm, so we’re done. My mom and I went straight to the car, and he stopped by the bathroom. On his way out, Christy stopped him and apologized and gave him a $50 gift certificate. Really? A little too late for that. Learn how to talk to your customers and don’t serve spoiled food! That’ll help your business a lot more than some stupid gift certificate.
P.S.: Please, wash your silverware better! I did not appreciate finding somebody else’s prior...
Read moreI was really shocked at how bad the food and service has been in the area where it seems that it should step up the game with the kind of clientele that it looks to cater to. So, i honestly didn't have much expectation when i walked in the door. However, the hostess sat me in a nice table for one and the waitress was a very kind, hard working lady. I decided to go for the Baked American with grilled veggies and fries... and this cocao drink... ABSOLUTELY DIVINE!!! The chicken was sooooo tender and flavorful and the grilled veggies just added to the deep, rich flavor!! The fries also had a great flavor without anything added... savory goodness and the sweetness of the drink.... La Chaiim!!! Thank you so much! I plan to return one more time before i leave, i hope! But if i ever come back this way... most definitely! DON'T MISS OUT ON THIS GEM OF A PLACE! Every other place tastes the same (with the exception of The Grill). The fun flavor is also there with creativity oozing out of every part of the experience! ----update---- Had to go back! Once again, AMAZING with great service! This time a garlicy buttery piece of delicious bread was added to the ensemble and i finished with bread pudding type thing? I should've passed to savor the flavor longer, but it's ok. Going to miss this dish. There's something about this section of businesses... they keep making me...
Read moreThe Shebang is the closest place to eat for guests staying at The Funky Monkey Inn. We ended up eating here after another lakeside bar we wanted to try was closed and another too busy. A fun place that has a bordello type feel in terms of theme, it's popular with locals. I can't say much about the food since we only ordered a pizza while having cocktails. There could be all kinds of things that are well made since the menu offers house specialty chicken, pork and shrimp in addition to popular appetizers and pasta dishes, burgers, and salads.
Pizzas come in sizes baby, mama and papa. (S, M, L) We got a Baby Meaty. (short for "The Meaty Foursome" with Canadian bacon, Italian sausage, pepperoni and ground beef. Hit the spot for what we needed at this time. Drinks have good pours and the bar stock has a decent variety.
The Shebang is large inside, with multiple dining areas, a stage for performances, an event room, the bar, and sitting rooms. For entertainment they offer pool tables, dancing and karaoke and other games. The regulars in the low lit intimate bar were friendly after we struck up a conversation with them. They hope to see us again and...
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