We were seated and our orders were taken immediately. My order was on a separate ticket and was a cold item, a taco salad. I was served my meal promptly. My daughter then received her side salad. The rest of the order was 3 nachos. We waited for about 40 minutes. In the meantime, other customers came in, ordered and were served piping hot pizzas while we were completely ignored. Finally my daughter flagged the server. He told us there was a problem in the kitchen and the rest of the order had to be canceled. He would be us our checks. He didn't give them the opportunity to order something else on the menu which only left us the option of leaving but not before he charged my daughter for her side salad. We came away from this experience wondering if the problem in the kitchen was the fact that one member of our group was black. She is an 11 year old, well behaved child, but she was the only black person in there. That's the only explanation we can come up with to explain why they weren't given an opportunity to order something else on the menu because the "problem in the kitchen" wasn't preventing anyone else from getting their food. I'm...
Read moreService and place are fine, and maybe it was just an off day, but woof.
I grew up on Tim's. As a kid I ate there regularly after school, and would get my ice cream fix in the summer there. Tim's used to have the best marinara around, bread sticks were great, and pizza was delightful.
Sadly, I ordered bread sticks after not having them for ages, only to find out some things have changed, and not for the better. The bread sticks were okay, but had very little cheese on them compared to how they used to be. But that's not why I'm writing the review.
How on earth could you take a dynamite marina recipe and throw it out the door? I received what was essentially a cup of unseasoned tomato paste with my bread sticks. Maybe if I hear they go back to the old recipe, or up their game on the sauce I'd go back. It's sad to experience such a low quality when it used to be a knock out. I'm sure the people that work there means well and want to do good work, but please, taste your sauce and ask yourself if it's the best sauce you've ever had. If not...
Read moreI am OBSESSED with the food at Tim’s. I always order a pepperoni pizza, mozzarella breadsticks, and ranch. My order has been the same for over 4 years and it is always top tier. The staff is so kind, even offering to open the door on your way out when you have too much to carry. I’ve once driven 5 hours roundtrip simply for this pizza, and I bring all of my out-of-stater friends here when they’re visiting. I once lived across the street, which was tragic for my bank account as I ordered once to twice a week. Now living out of state, I come back to order every single visit. I told my family that if I ever won the mega-millions, I’d be giving Tim’s 10% of my winnings just because they are THAT good and I couldn’t imagine my life without their pizza. Stop ordering from cottage inn or little ceasers and give your...
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