Smoothie King — Restaurant in Omaha

Pulled up to the speaker waited a bit for someone to greet me. Some girl asked what I wanted I started ordering she asked me to hold on. I waited for about 5 min and then another person came on the speaker and asked what I wanted. I started ordering again and she asked me the names of the drinks I was ordering. I said I'm reading it off the menu. They asked me to wait again and asked again what i ordered. They had no knowledge of the drinks they are serving. Got to the window told me the total, gave her my card and she handed it back. She took my receipt and threw it away. She handed me a drink not even saying which one it was out of the 5 I ordered and didn't offer me a drink carrier. She kept closing the window and laughing with the other girl next to her. They messed up a couple drink sizes. When i brought it to her attention she asked if i wanted it remade. She didnt like that i said yes beacuse we paid for a large. There was 3 people in there and no one knew what they were doing. Got home and it doesn't even taste like anything...

Our service is usually good, sometimes Add ons have been missed and we have gone back around with no issue. Tonight we arrived at the drive thru 45 minutes before close and the girl taking our order-she had red hair- acted like working and taking our order was the last thing she wanted to be doing. We asked a question about a certain item if you carried it and she rudly repeated the same question back to us the said no! Pretty unfriendly at the window to pay and one of the bowls ordered was missing the granola that already came on the bowl and I added bananas and that was also missed. The base was also soupy. For the price the bowels cost it was pretty disappointing tonight. Noticed on multiple reviews this past year a lot of the same issues are mentioned as far as order accuracy and unfriendly/ rude employees. Too bad this issue seems to be ongoing as smoothie king does have good products but your staffing and customer service etiquette seems to be...

After a lovely grueling hour of cardio and weights right nextdoor at Anytime, I could think of nothing more satisfying for my sweaty, fatigued body than a refreshing smoothie. Thank goodness smoothie king is right next door and opens in 5 minutes. I can smell and taste the sweet strawberry and banana liquid as it refuels me. The sign says open, they’re open 5 min early?! Fantastic! I continue to get in line and Wait in the drive through, longing for my smoothie. Much to my dismay at 8:04 and asking “hello “hello” there is no response except the echo my voice against the large, metal menu. I drive to the front, nothing. Darkness and silence. What a grave disappointment as the hours say open, the sign says open, and I am left lonely and hungry.

Please, fix your hours online and the open sign. Myself and 3 other cars wasted our time trying to bring our business.

Sincerely,...