Subway — Restaurant in Ottumwa

Wasnt overly impressed with the staff. Upon entering the store neither employee greeted us, but just glared at us. Thinking that maybe we had come at closing time, we asked "what time do you close?" There was still 45 minutes till closing. Both girls had long hair all over the place and one girl had no hat on and was wearing basketball shorts.....just not professional at ALL. The sandwich was made super sloppy with all the veggies just plopped in the middle. When I asked for mayo the girl put SO much on. I had to say "stop", no joke, 5 times. Lol. Look ladies, you dont have to like your job, or the customers, (and I dont think anyone expects you too) but its literally your job to pretend to, and serve a quality product in a timely manner. Fast food 101. No one wants to go in to a place and buy food from people that act like you are ruining their day by walking in the door. I Will definently not be returning to...

Placed an order online went to pick up wasn't done due to someone walking out and quitting. To make matters worse 2 more people came in after me to pick up orders and got theirs completed before mine. Plus the lady that took over my order had to stop because the manager called and needed to talk to her right away. After all that they still forgot to make my son's pizza so have to go back and get the pizza made and we get home and it's not even a subway pizza it's just a Flatbread with sauce and cheese not the normal pizza. Plus my wrap was a complete mess barely had any toppings and ranch was all over it. I will not go back to this subway ever again. Very...

The food is fine except they don't know how to put it together so I would give that about 3 stars and their customer service is so awful and is the reason why I am giving them one star. I went in there today and ordered a sandwich and they did not give me my receipt and when I called them and asked them how I would get my receipt so I could go online to redeem my points on my rewards card the lady just kept telling me to register my card and that I was out of luck and just overall a...