We had to wait over 40 mins for a chicken sandwich. When I asked the manager Austin for how long it's going to take as it was getting frustrating. Austin went ahead said oh something happened and it's a busy day. I told him you could have given a heads up if an item will take that long to prepare. I was clearly upset - instead of apologizing Austin went ahead to tell me to calm down or he will call security to make sure. I was extremely offended by Austin threatening me over their short fall. I immediately asked for a refund as this was disrespectful, aggressive and I felt unsafe as a person of color. This is an UNACCEPTABLE way for a store manager to interact with a customer. I hope there is some accountability by the owner for this way of behavior from a...
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