Dunkin' — Restaurant in Pembroke

Family of 4 shows up with pretty basic orders. Instantly greeted with a woman who couldn’t not wear her mask properly.the lady was impolite and she yelled at her other workers. We needed to repeat the order multiple times, while she talked over my brother who was trying to give her his order. Keep in mind we were the only ones inside this establishment. This took a solid 20 minutes to get some basic drinks and sandwiches. We were happy going in but traumatized coming out. My egg and cheese sandwich look like it was demented and made by raccoons. The egg and cheese was dangling to the side of the sandwich with hardly any croissant on it. My mothers face coming out of that Dunkin was pricelsss. She had a fake smile on her face while she still tried to compose herself and repeat her orders nicely to her while she was getting yelled at. My mother still found a way to tip this woman 40 cents. This is why humanity will be lost soon. Never...

I live near this location and stop in for convienice quite often. Very disappointed that they can only get my small hot cappachino correct 50% of the time. I almost always go through drive through. The employee at the window is always nice. This time I pushed back and said this is not a cappachino. It’s a latte. She had them remake it and gave me the same thing. She offered to make it right again but I just left. It’s disappointing they cannot make a cappachino the correct way 100% of the time. This time I was told they have a new machine and this is how it makes the cappachino’s. Well the wrong button is being pushed because when you get a cup of warm milk with a coffee taste it’s not a cappachino. That is a latte. Offended they don’t know the difference. Starbucks has never one time not made me a correct. Look like I will have to drive a little further to get my coffee the...

I used to come here all the time as a kid because my uncle lived around the corner. I haven't been here since they redone it and my boyfriend andI wwre thirsty on our way passing through so we stopped and got a couple drinks and donuts. I just ordered my boyfriend and myself a large iced coffee and a medium coolatta. To my surprise when getting back in my car my boyfriend noticed that there were FLIES in my coolatta to now which I was disappointed and disgusted. My boyfriend went back in to inform the manager and the manager offered to remake it in a large size instead of a medium and offered 2 free donuts... even though the experience wasn't that great and the manager responded excellently, I don't know if I'll be coming back if the NEW store front that they just opened...