Elliotts On Linden — Restaurant in Pinehurst

We went to Elliotts on Linden as part of a two couple date the weekend before Valentines. We came to a very tight parking area but we're lucky to find a spot midway the front. We were seated shortly after our 7:30 reservation. The server Emanuel went to the first couple and ordered what we thought were drinks which we ordered as well. There was no recommendations or anything I would expect at a high end restaurant. Shortly after ordering what we thought were drinks, appetizers came to the table which I thought was an accident. The other couple told us that he had asked them about appetizers which he never mentioned to us. We were finally able to get his attention and order our appetizers. We finally were brought the table biscuits and when our server set them down, he broke the cocktail glass of the other party at the table and had to remake the drink. We then proceeded to order our food which was all delicious and gorgeously prepared. Shortly after 9, Emanuel skipped past our table finally and said because we ordered medium well, our food was taking longer to cook. At 9:17 exactly after noticing most of the restaurant cleared out, I asked a woman cleaning a table beside us what time did they close as we still did not have food. She told me 9:30 but did let us know that we would be able to finish our meal. Right before closing, we received our meals. The other couple was very disappointing as we waited for drink refills and continued to notice service from other servers was way above the level we were receiving. They promptly had their food boxed. My husband and I ate our food. Unlike other tables, no one came out and presented dessert options or asked if we wanted anything else. Emanuel had disappeared completely other than to return with our tickets. My husband after waiting for a long period finally got up and went to find the missing server to give him his tip in hand to make sure that he received it. And honestly, I cannot even tell you why we tipped what we did. The food was honestly excellent but our experience was probably “fair” at best. Maybe it was a bad night but not what I expected from this level of restaurant. My recommendation...

The whom this may concern,

The waitress was transient, but gave decent service. The food took a very long time to prepare. There were extremely noisy guests sitting right beside us, although we requested to be sat away from busy, noisy, high-traffic areas. Despite our requests, we were sat by an entrance beside the nosiest party in the history of man. This party was then joined by a random, belligerent drunk, walking back from the restroom. Management didn't seem to care, and this continued on for the entirety of our stay.

The waitress was very apologetic about what was happening. She offered a free birthday dessert, but had to convince the cooks to let us take it to-go. I assume this was to make up for the terrible evening. I declined the dessert at first, but my fiancé and I decided that we would accept the offer if we could take it home in a to-go box. Upon receiving the dessert, we were asked to return the dish that the dessert was served in, if we ever came back. This demand was passed down by the management staff, as the waitress was clearly uncomfortable making such a request. What makes the request so ridiculous is the fact that the visit was so terrible. Everything about the evening was horrible from the time we walked into the restaurant until we left, with the exception of the food.

This was to be a very special dinner/evening, to celebrate my fiancé's birthday. I paid you for a service that I did not receive. I brought her from an hour away to visit this establishment, in hopes that you would be able to deliver on your advertising. Instead, I found Elliot's to deliver the worst experience I have ever experienced in...

Never have I before seen a restaurant force a patrons out just to fill it with a new party. I would get it if were where sitting there for 4 hours and not ordering anything. We were only a party of 5. It had only been about 1hr 30 min since being there.

When the server came over, we had asked to order dessert. He then left to bring over the dessert tower they use to show off their options. After telling us the options the server then told us, that he would have to move us to another table because they had another dinner party waiting. At first we said this is a bit weird but sure. Then after he left and came back he then said sorry the only seating we have is outside. It’s 40 degrees outside lol. We then refused deserts and paid our bill.

This is beyond disrespectful to your customers. Especially after they are paying $800 for a dinner of 5. We also came here the day after thanksgiving and were impressed which is why we came back. That dinner cost was $700. So keep in mind we have already paid $1,500 to this establishment.

If you need to kick out patrons just so you can stick another dinner party in, give them some sort of voucher, discount, bottle of wine or something. Better yet, as the manager or owner say it yourself instead of making your server do it. I can tell the server was beyond uncomfortable. We didn’t let that ruin his tip but I can tell you we will never go to this establishment and do not recommend any other person do the same.

Beyond...