Po-Boy Express - Pineville — Restaurant in Pineville

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I have always been to the Po-Boy Express in Pineville., and I have always had great experiences from food to service. Today, I went to the new location in Alexandria. While the service was great, I had to wait 30 minutes for my po-boy. Ten of those minutes my sandwich was sitting on the window. Although their service might have been warm and welcoming, nice-ness does not give me extra time on my lunch hour.. Then, while coming back to my desk to eat, the wrapped paper was soaked and falling apart due to the excessive amount of mayonnaise on my po-boy. The bread was soggy, all stuffing had fallen out. I should have had gloves and a bib to eat a simple sandwich that I have gotten many, many times before. I understand this is a new extension, with probably all new employees, but I feel as if they need to be trained prior to working. Being a newer part of your business, all things are hard and kinks are not worked out yet, but this is how you lose customers.

So again, great atmosphere, but I will only be going to the Pineville location from here on out due to...

Been eating from this place since it was named The PoBoy Hut!! So, a looonngg time! I always get the same thing exactly, my turkey PoBoy is so wonderful when I customize it just the way I want it! This is never a problem except the last couple of times when I ordered online. The first time, my customization (no tomatoes, etc) was missed completely, the second time, it was half right! I know they are tweaking their ordering options, so I absolutely won’t lower my rating because of this...I’d rather have a couple of mishaps with more ordering options than only be able to order by visiting/phone. Anyways, you can’t go wrong with this huge menu, and they deliver!!! Just wished they were open on game...