Riverview Restaurant & Lounge — Restaurant in Plainfield

I find it hard to believe a 4.3 out of 5 review for this place.. !! Me and my girl both had a very long day and decided to try river view .. will not go back !! 6 mintues to be seated not busy 4 waitress walking by not one of them could have said just a mintue the whole time felt like we where not worth the time .. got seated .. she asked what we wanted ro drink.. responded ok and left came back an immediately walled away even though we wanted ro order an appetizer.. 15 mintues goes by and our waitress literally sitting 2 tables away starting at us while she's busy putting silverware together with 2 others talking and eating finally gets up and says omg I almost forgot about u guys are u ready to order .. no u did forget we where there .. my girl orders first then I order .. first thing I say and point to wing appetizer, 2nd chicken with spaghetti and last a grinder to go dry , npt toasted ,provolone .. she said I didn't here what cheese you said so I repeat provolone.. 20 mintues went by no app.. 22 montues she's says should almost be done 26 mintues food comes out .. no wings .. I asked where are the wings she's said oh god I didn't write it down no problem.. 18.95 for 4 pieces of chicken and it was the smallest saddest chicken I've ever scene.. the taste granted was OK.. I mean it's fried chicken .. the menu said it was 1695 . Receipt said 1895.. we were so frustrated .. my girls steak was cooked correctly medium, but the taste wasn't there 😕.. 26.95 was way over priced .. so we both decided we will just take it home pay and leave .. so we did .. grinder btw I said provolone cheese twice and she wrote extra cheese.. got home opened it up not dry olive oil .. 60 dollars ..was not worth it .. just an overall bad experience all the way around .. the cook can only work with what they have and overall the cooks did decent for the food they had to cook.. the waitress and her lack of awareness to her job made it a never will go back here choice .. hope if u do decide to go your food and experience will be...

Hubby and I have eaten here on and off for 37 years. It has gone up and down through the years. In 1990 we loved it enough to have our Rehearsal Dinner here and it was amazing for 30 plus of us. I will say, it has never been terrible.  It has always been good enough to eat. No matter what. I give kudos for that, as we have had meals at other restaurants over the years that we would NOT eat. (Although, there was one incident here in the 80's when hubby asked me what was wrong with his Cole slaw. I tasted a small bite and knew the Mayo was off. We told our waitress and she said we were the third people to say that that night, lol. Wait! What!!! But, we didn't die.) Anyway, this review is for a recent visit after a few years away. First, the Salad bar was really good. Everything was fresh and cold. Not sure what the soup was. It wasn't posted anywhere. I could have asked, but took a small cup. It was ok. Still not sure what it was...Beef and lentils, maybe. I ordered the 4 piece fried chicken. I received a plate with 5 pieces. Hubby said I got a bonus, lol, but Did I??? Normally 4 piece chicken is a wing, drumstick, thigh and breast. I really only like the breast and wing. Not a huge fan of dark meat, but I will eat them. My 5 pieces included a wing, drumstick, 2 thighs and a back. I'm sorry, but to receive a back, which should be thrown away as there is 0 meat on it, is insulting.  If you do not have what a customer orders, please tell the customer so they can choose a different option.  I sure would have. Maybe my fault because I didn't ask if 4 pieces included a breast. It has for 40 years, so I assumed, my bad. I will ask next time, as it has always been my favorite meal. Hubby got Black Dragon Steak and enjoyed it. Will we return?...

Decided to get a jump on Mother's day to beat the crowd. Made a reservation for 4:00, was early 10 minutes and seated. Waited almost 45 minutes with no service. Had to notify wait staff. After about another 10 minutes a waitress finally came over and took our drink and food order. Ate our plate from the salad bar. We were done with our plates from the salad bar and waited until after 5:30 for our food to get to our table. The table behind us who came in after us, got their food before us. I had to go up a 2nd time to figure out why we weren't being served. The bartender was the only one available to speak to. She tried to put blame on the fact that there were 2 large parties. The place was quiet when we were seated at 4. By the time I got to go to the salad bar it was crowded from the parties and my experience was already soured. After over an hour and a half and having to inform the staff of the situation I was told there was nothing they could do until I said I was going to post a review. Then they wanted to know what they could do to better our experience. I was not looking for a free meal, which we did not get, just a nice dinner and time with family for an early mother's day. It was my choice to go there. We were comped 1 free dessert which the waitress gave us because she felt bad so kudos to her and happy...