Harwood House — Restaurant in Plains

We had dinner and breakfast here during our stay at the cabin. Dinner was extremely expensive but was not worth the price. The prime rib was dry and overcooked on the edges (I ordered medium rare) and the au jus was bland, it tasted like just plain canned beef broth. We had desert and the creme brulee, a staple in fancy restaurants, was tiny and BURNT and BITTER. I swear, the stuff you can get from Costco was better. I mentioned this to the waiter, but he couldn't care less. He didn't even say sorry! I asked him to tell the chef about it.

I felt so offended that I told the lady at the front desk about the experience and she said he should have got the assistant manager about it, that she was there, apparently. I took it out of his tip, because I wasn't paying for burnt dessert.

We had breakfast there the next morning and it was still extremely expensive, but the staff and the food were both much improved. Everyone was very pleasant and helpful and the stuffed French toast was amazing.

If we didn't have the breakfast this would be a much worse review, so thank you for that. Please work on your pricing if you aren't going to serve actual high quality food or get a better chef in there. This review will also be posted to...

This is a really nice restaurant given the remote location. The atmosphere and decoration of the restaurant was lovely. Hummingbird watching was definitely one of the most memorable experience dining in this restaurant. We weren’t too impressed with the server when we first got in. Normally they always walk you to the table, but even after several minutes waiting to check in, the lady came out and just pointed at the table for you to sit at. Luckily, our waitress is really friendly. We tried three different cocktails and they’re all great. Steamed clam it’s amazing. The broth is out of this world. 10 out of 10. I would have it again any day. Unfortunately, we had a little issue with the remaining dishes. Roasted beet salad was a little too acidic. 7/10 The burger has great flavor, but the meat was super overcooked. It was dry, gray and borderline chewy. Luckily the sauce in the burger saved the meat. 6/10. My beer battered cod fish and chips has great flavors. The fish was still moist. Unfortunately the batter was still raw on the inside, so I had to take the fish out and leave the batter. 6/10 We gave the feedback to the server and they were very receptive. I think without these mistakes, this would’ve been a 5...

Violent food poisoning

We planned our trip 6 months in advance, but could never procure a room. We didn't let that deter our desire to visit Quinn as our first stop on our hot springs hop, and kept an eye out for day use passes. We checked every Wednesday morning for the promised day use passes, never to see them available. We still didn't let that deter us from wanting to visit the Hardwood House and anticipated an outstanding meal for months. The meal was delicious and perfectly portioned.

What we were not prepared for was 3 out of 4 of us waking up at 4am to the most violent food poisoning we have ever experienced. We were so ill we had to cancel our next nights stay at Lolo (taking a loss on the money spent on the rooms) and pay for an additional night at our VRBO. When we called Quinn to report the food poisoning there was no apology and no offer of compensation (for a very expensive meal). There was only a comment that "we'll add you to the log we keep". We sent an email and it has gone unanswered.

I would not recommend visiting Quinn until the Health Department makes...