Domino's Pizza — Restaurant in Plymouth

We had a very negative experience with this location today. We placed our order through the app, and entered our address exactly correct. The driver somehow delivered it to a business across the street and down a block. After tracking it on the app, we saw it was delivered and contacted the store who told us the the app was "glitchy" and to be patient and it would be showing up soon. After 15 minutes, the business across the street called us to let us know that our order was sitting there. We called the manager, who told us that there was nothing they could do because their GPS sometimes makes mistakes and we would just need to accept an "I am sorry this time". We had spent $35.00 on the order, so an "I am sorry" just didnt seem appropriate. We called back again, and they told us that they cant help when their GPS makes mistakes and it isnt their fault. After telling them that we were not comfortable eating food that had sat unattended in another business for over 20 minutes, they finally decided to give us a credit for $25.00 (which is $10.00 less than what we paid for). I understand that everyone makes mistakes, but when one is made, please just fix it. Why should the customer have to call back time and time again to be heard, especially when the receipt showed that we entered the correct address? The driver simply made a mistake, which we all do....just be kind, understanding, and fair regarding...

I my total was 1148 with taxes. If you add my order total up without online deal and without taxes, it would’ve been 1752. When I whipped out my $20 bill he told me my total was $16 and some change . (Where did he get 16 from??)I said that’s not right immediately turned around and grabbed my phone from my car to show him the email with total.. something just felt off not to mention he didn’t say sorry at all or even say a word after I show showed him the 1152 email . He just got super quiet . For some reason, Almost as if he was caught My change should’ve been 852 only received eight dollars. And I don’t know how Dominos operates, Might seem petty, but either A. he was trying to quick change me assuming I wouldn’t notice.or B. he actually can’t count. Tall tatted up old guy look like he is on work release from the Work house across the street. If you’re coming here and using cash remember your total. Will never...

We had a very unpleasant experience with this Domino's which we've ordered from at least 20 times. We had a delivery driver confirm that she was going to be at the correct door and I went down to see her since both my partner and I have been vaccinated and we selected hand to hand delivery because our orders have been taken before. She said she didn't enter the building which I totally understand. But she wasn't there. I checked the main door and nothing there either. We called the store and they said "She tried to get ahold of you four times and you weren't there." She called my GF's phone four times but when we called her back she didn't answer. When we called the Domino's restaurant they forwarded me to a robocall line three times before I finally got to the store and they said they refunded us the money and...