Dunkin' — Restaurant in Portland

Coffee ordered on the app at 6:26, I waited 10 minutes before I left to pick it up, I wanted to pick my coffee up inside but the option to pick up inside is NEVER able to be pressed, there’s a line of cars all the way to the dumpster, I park and go inside. I stand where you pick your beverage up, someone said ‘hi’ as they walked by. Another minute or 2 goes by, someone acknowledges me, I tell them I’m here to pick up, and give my name… my drink hasn’t even been started yet and by now it’s been almost 20 minutes… another 4 or so minutes goes by and I’m given my drink. I let the girl know I came inside to try and save time because I ordered 20 minutes ago and I thought for sure it would have been done, but the cars in the drive thru LEFT BEFORE I DID!!!! I’ve spoken to the manager, for about a month after, the coffee was mostly correct, only like 5 times that month did I have to return my drink because it was missing caramel, sugar, espresso, and one time for my hot macchiato I was handed an ice cold cup of milk!!!! GET IT TOGETHER!!!! (There are 2 girls who make my coffee correctly every single time, I’m thankful for them. But EVERYONE working there should know how to make all the drinks, is that not common sense?? My coffee should T be wrong because the only 2 people who make it correctly...

I always go to this Dunkin and they're usually fairly quick and make my coffee well. I just stopped here and asked for my order and the woman said I'm sorry what and then I repeated myself and then I asked for an order of snackin bacon she proceeded to tell me that their kitchen area is currently down as in they can't make me any food I said okay then just the coffee I pull around to the drive-thru and there are people sitting across from the drive-thru in their cars talking to the workers I'm assuming this is why the woman asked me twice about my coffee order. The people sat there the whole time and just stared at whoever was working as if it was their friend or daughter or something so they stared through my car at the workers in the Drive-Thru window. She gave me my coffee and I drove away and as soon as I tasted it I knew they made it wrong because I always specify I want two pumps of flavor rather than three they were definitely three cuz it's extremely sweet I also asked for almond milk and I can definitely tell this is not almond milk it is cream so I'm currently at a different drive-through Dunkin getting myself snackin bacon and the...

I ordered donuts online then I get there to pick up in Portland pa and they tell me that they don't have half the donuts I ordered the girl there told me that they stopped making chocolate frosted donuts since covid really how do they do chocolate on Boston cream I said what does chocolate frosted have to do with covid any way then I told her I just want my money back she said she can't I have to call dunkin to get it back so since it was a drive Thu only I pulled up to the window and told the girl I want my money back she told me again I needed to call dunkin I said I'm sitting right here till I get my money then she changed her tune and gave me my money back .got to be the worst time at a dunkin ever .i drive truck for a living and go to dunkin at least 3 times a day for coffee .sorry dunkin I was loyal to you but after this I belive I'm...